Junior Operations Coordinator **IMMEDIATE OPENING**

Date With the Muse

[ ---------- ]( ---------- )

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions. You are committed to excellence and take pride in a job well done.

We understand that not every person is ready for this level of performance and we appreciate the honesty of those who d ---------- this is not the right place for them. On the other hand, you would make an ideal candidate to join our company if you are willing to commit to the following principles:

- Accountability: see it, own it, solve it, do it
- Become part of the solution
- Respect for others and their feelings
- Act now.
- Ask the question: “What else can I do?”
- Ask the questions: “What coaching do you have for me?” and “What can I do better?”
- Personal ownership and pride
- Reject average
- Show others that you care

This is not a virtual assistant role.

This is a structured operational coordination role for someone with project management or operations experience who understands sequencing, readiness, and follow-through.

You are not here to “help where needed.”

You are here to ensure the company runs cleanly.

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## The Real Role

You are the traffic controller of the company’s time resource.

Your responsibility is to ensure:

- The right people are in the right place
- At the right time
- With the right materials
- Fully prepared

Across clients, coaches, the CEO, and potential clients.

Meetings do not proceed without readiness.

Deadlines do not pass silently.

Follow-ups do not disappear.

You protect operational flow.


Core Responsibilities

1 Calendar & Readiness Enforcement

You do not just manage calendars.

You:

- Perform pre-meeting readiness checks
- Confirm prerequisites are complete
- Ensure materials are attached in advance
- Validate participant readiness
- Prevent dependency errors
- Escalate when sequencing is wrong

If a meeting is not ready, it does not proceed.

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2 Cross-Team Coordination

You ensure:

- Coaches have what they need before sessions
- Clients receive required prep materials
- The CEO is not blindsided
- Deliverables are tracked and owned
- Commitments are visible
- Follow-ups are documented and confirmed

You are the continuity layer between tea ---------- mbers.

You prevent dropped balls before they fall.



3 Client & Team Communication

Strong written communication is essential.

You must be able to:

- Write clear, concise updates
- Ask clarifying questions
- Confirm understanding before execution
- Document decisions accurately
- Escalate professionally without drama
- Communicate boundaries clearly

You do not assume.

You confirm.

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4 Help Desk & Operational Support

You:

- Route tickets accurately
- Respond using existing SOPs
- Escalate policy-related issues
- Identify recurring friction patterns
- Flag documentation gaps

You protect the client experience from preventable errors.

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5 Execution with Verification

You:

- Follow checklists precisely
- Test links before marking tasks complete
- Verify time zones and views
- Attach proof of completion
- Complete recurring tasks without prompting

If it’s on the checklist, it gets done.

Without reminders.

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Non-Negotiable Traits

- Strong executive function
- Exceptional follow-through
- Structured thinking
- Pattern recognition
- Calm escalation when unclear
- High personal accountability
- Clear, concise written communication
- No reassurance-seeking submissions

You do not require reminders to complete standard work.

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What This Role Is NOT

- Not an inbox babysitting job
- Not a creative improvisation role
- Not a “help wherever needed” assistant
- Not a reminder-dependent position
- Not a reactive firefighter role

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KPIs

- 100% of repeat tasks completed without prompting
- 0 preventable client-facing errors
- Meetings occur only when ready
- Escalations happen before deadlines
- No “Was this done?” follow-ups required
- Clear written updates with minimal back-and-forth

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30 / 60 / 90 Days

**30 Days**

- Master core SOPs
- Run repeat tasks independently
- Demonstrate clean written communication

**60 Days**

- Independently manage ticket flow
- Enforce readiness standards consistently
- No repeat execution errors

**90 Days**

- Fully trusted operational filter
- Prevents issues before escalation
- Ensures the CEO’s time is protected

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Who This Is For

You likely have:

- Project management or operations coordination experience
- A track record of reliable process execution
- Comfort enforcing standards
- Pride in zero-defect work
- Strong written communication skills
- Experience managing sequencing and dependencies

You enjoy being the stabilizer in a fast-moving environment.

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## Who Should Not Apply

- If you need reminders to follow procedures
- If you frequently miss checklist items
- If you avoid escalating unclear situations
- If you prefer improvisation over structure
- If you struggle with consistent communication

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## Growth Path

Strong performers who demonstrate systems thinking and communication clarity may grow into broader operational responsibility over time.

Execution discipline comes first.

## To Apply

Qualified applicants are encouraged to apply as soon as possible. To express interest please submit

a cover letter addressed to the CEO detailing why you are uniquely qualified for this role,

a resume,

and a DISC profile


Email materials to ---------- with the headline OPS

Interviews will be conducted on a rolling basis. This position begins ASAP for the right candidate.

Applications received through this platform/website will not move forward.

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