Field Operations Manager (AU/NZ Market Research)

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: TYPE OF WORK

Full Time

: SALARY

$12.50 USD

: HOURS PER WEEK

40

: DATE UPDATED

Feb 27, 2026

JOB OVERVIEW

Job Title: Field Operations Manager (AU/NZ Market Research)

Are you a high-level operations expert who thrives on managing complex logistics and leading remote teams?
TKW Research Group is seeking a results-driven Field Operations Manager to act as the "command Centre" for our national face-to-face data collection operations across Australia and New Zealand. Reporting directly to our CEO and General Manager, you will lead the end-to-end management of large-scale field projects—from recruitment and training to real-time troubleshooting.

This is not a typical Virtual Assistant role; it is an "all-rounder" leadership position designed for a professional who excels at people management and operational oversight in a fast-paced environment.
The Role: What You’ll Be Doing

Workforce Leadership: Manage a geographically dispersed team of field interviewers across various metropolitan areas in Australia and New Zealand.

Operational Oversight: Direct all in-person data collection, including project logistics, complex scheduling, and resource allocation to meet strict client deadlines.

Real-Time Problem Solving: Act as the primary technical and operational support for staff in the field, resolving issues with tablet devices and survey software on the fly.

Quality & Performance: Monitor performance in real-time to ensure benchmarks are met and data validity follows ISO 20252:2019 standards.

Strategic Growth: Collaborate with the executive team to identify new business opportunities and scale the division into new territories.

Who You Are

Exceptional Communicator: You possess "top shelf" written and spoken English, capable of coordinating with high-level stakeholders and international teams.

Proven Leader: You have significant experience managing remote or geographically dispersed workforces.

Logistics Expert: You have a "problem-solving mindset" and can handle shifting priorities, complex rosters, and unpredictable field variables like a pro.

Tech-Savvy: You are highly proficient with mobile devices (Android/iOS) and project management tools.

Position Details & Benefits

Location: Fully Remote (Philippines-based).

Hours: Flexibility is required to match Australian/NZ time zones (e.g., early starts); the role operates 7 days a week during active field periods.

Compensation: Up to USD 12.50 per hour, depending on skill level and demonstrated experience (reviewed after 6 months).

Support & Scaling: You will receive direct training from the CEO and GM. Once you are proficient and autonomous, we will employ a Virtual Assistant to support you, allowing you to focus on strategic division growth.

How to Apply (Phase 1)

To ensure you have a high attention to detail, please follow these instructions carefully:

1. Send your resume and a brief cover letter
2. Use the Subject Line: Field Manager - Melbourne
3. Include a brief paragraph (max 100 words) explaining your experience managing remote teams.

Note: Applications that do not follow the subject line instruction will not be considered.

SKILL REQUIREMENT

Technical Support Communication Team Leadership

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Field Operations Manager (AU/NZ Market Research)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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