Community Advocate | Customer Support with GREAT English Speaking and Writing Skills

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TYPE OF WORK

Part Time

SALARY

$6/hr

HOURS PER WEEK

12

DATE UPDATED

Feb 16, 2026

JOB OVERVIEW

IMPORTANT!! Must have EXCELLENT English verbal and written abilities and be available 6pm – 10pm EST Tues, Wed and Thurs

Step 1: WATCH THIS FIRST
----------

Step 2: Submit your 30-60 second video
If a video is not submitted, you will not be considered.

Overview:

We are a mission-driven organization helping families and individuals facing challenges such as autism, ADHD, anxiety, depression, autoimmune conditions, and other chronic health concerns. We are seeking a compassionate, highly organized, and proactive Community Advocate to join our team full-time.

This role is critical in ensuring that people who register for our workshops feel supported, valued, and engaged, and ultimately, that they show up and gain meaningful value from their experience. The Community Advocate will be the lifeline for our registrants—building rapport, trust, and credibility while guiding them toward attending workshops and accessing resources that meet their needs.

Responsibilities:

Community Engagement & Support:

- Communicate with workshop registrants via text messaging, direct messages, and social media comments (Facebook & Instagram).
- Respond promptly to inquiries, provide guidance, and ensure participants feel heard and supported.
- Ask insightful questions based on our SOP to engage leads and build meaningful rapport.
- Provide resources and guidance to help participants overcome challenges that may prevent them from attending workshops.

Event Support:

- Ensure registrants attend workshops and events, assisting with reminders, follow-ups, and logistical questions.
- Track engagement and progress of registrants, reporting any challenges or concerns.

Administrative & Technical Duties:

- Use software systems (GoHighLevel preferred but not required) to manage communications, registrant tracking, and reporting.
- Assist with posting, monitoring, and responding to ad comments and messages.
- Support internal teams with data entry and updates related to participant engagement.

Qualifications:

* Deep empathy and a genuine desire to help people facing significant challenges.
* Ability to build trust and rapport with diverse audiences.
* Excellent written and verbal English communication skills.
* Strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously.
* Experience with CRM systems or social media engagement (GoHighLevel, Facebook, Instagram) is a plus.
* Positive, mission-driven attitude, with integrity and results-focused mindset.
* Comfortable using technology for communication, data tracking, and reporting.

How to Apply:

If you are compassionate, organized, and thrive on making a real difference in people’s lives, we want to hear from you!

Please submit:

1. Your resume.
2. A 30–60 second video explaining why you would be the perfect fit for this role.

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