ISO & Agent Operations Specialist

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: TYPE OF WORK

Full Time

: SALARY

N/A

: HOURS PER WEEK

TBD

: DATE UPDATED

Mar 13, 2026

JOB OVERVIEW

*Solution Setup & Activation
-Configure merchant accounts across processors, gateways, terminals, POS integrations, and value-added services
-Ensure accurate pricing, fees, and revenue share configurations
-Validate boarding data and oversee clean activations
-Troubleshoot setup issues and drive deals across the finish line
-Reduce setup errors and turnaround time

*Agent Operations Support
-Act as the operational backbone for ISOs and agents
-Support pricing scenarios, product compatibility, and solution structuring
-Ensure commission and deal terms are correctly implemented
-Provide clear documentation and process guidance
-Identify recurring issues and fix them at the root

*Process & Systems Improvement
-Standardize and document solution setup workflows
-Improve internal tooling and automation with Product/Engineering
-Track key metrics (activation time, error rate, ticket trends)
-Build scalable processes that support growth without adding friction

*Must have experience in POS.

SKILL REQUIREMENT

Administrative Management Technical Support Tech-Savvy

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Job Post	Reporter	Rank	Reason	Date

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ISO & Agent Operations Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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