General VA – E-commerce & Business Operations (2.5.26)

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TYPE OF WORK

Full Time

SALARY

750

HOURS PER WEEK

40

DATE UPDATED

Feb 26, 2026

JOB OVERVIEW

Are you an experienced VA who thrives in fast-paced e-commerce environments?

We’re looking for a proactive, detail-oriented, and resourceful VA to help us keep our Shopify stores running smoothly and efficiently. This role goes beyond basic admin tasks, you’ll be directly supporting operations, improving workflows, and contributing to the long-term growth of our business.

If you’re motivated, independent, and passionate about e-commerce, we’d love to hear from you.

-- Key Responsibilities

You’ll be working closely with our team to:

Support Shopify store management (updates, product listings, troubleshooting).

Oversee order processing and fulfillment coordination.

Assist with customer support communication (using Gorgias/Zendesk or similar).

Manage and update backend apps/integrations.

Create and maintain SOPs, reports, and task trackers.

Conduct research and administrative tasks to support business growth.

Help coordinate marketing activities (emails, promos, social content scheduling).

-- Required Skills & Qualifications

We’re looking for someone who is:

Experienced with Shopify (minimum 1 year of hands-on work).

Familiar with customer service tools (Gorgias/Zendesk or similar).

Skilled in organization, time management, and communication.

Proactive, problem-solving, and able to work with minimal supervision.

Comfortable with tools like Slack, Trello, Google Workspace.

Bonus: Experience with Klaviyo/email marketing or team coordination.

-- What We Offer

A long-term, stable role with growth opportunities.

The chance to work with a supportive, international team.

Career progression, potential to take on more responsibility in operations or management.

A role where your ideas and contributions are valued.

-- Who This Role is Perfect For

This is for you if:

You’ve worked as a VA, e-commerce assistant, or store manager and want to level up your career.

You enjoy solving problems, improving processes, and learning new skills.

You’re serious about growing with a company long-term, not just freelancing short-term gigs.

-- How to Apply

1. Create a brief Loom video for me going over the following:

- A short introduction about yourself and your e-commerce work experience.
- Examples of Shopify stores, projects, or tasks you’ve managed.
- What makes you a good candidate for this job?
- What is your current work availability, and do you have any commitments that may affect your working full-time? Can you work Saturdays and Sundays?
- Hobbies and interests: What you enjoy doing outside of work.
- Fun fact: Interesting or unique personal fact.

Upload the video to ---------- and send me the link. And don't forget to say 'Pumpkin Seeds' at the end of the video!

2. Attach your CV/Resume in PDF format.

3. Provide your WhatsApp number and Linkedin (optional)

4. Use this subject line format: GVA – [Your Name] – [Favorite Color]

NOTE: Applications that don’t follow this format will not be considered.

We’re excited to meet the right person who will grow with us and help move our business forward!

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