Care Coordinator & Intake Manager (Remote / Virtual)

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TYPE OF WORK

Any

SALARY

6

HOURS PER WEEK

25

DATE UPDATED

Apr 10, 2026

JOB OVERVIEW

We are seeking a highly organized and compassionate Care Coordinator & Intake Manager to support our residential care homes. This role is responsible for client intake, lead follow-up, care coordination, medication compliance tracking, and client retention. The ideal candidate is detail-oriented, comfortable on the phone, and able to manage multiple tasks.

This is a remote position with long-term growth potential.
Key Responsibilities

Intake & Lead Management
Answer inbound calls and messages

Call new and existing leads

Pre-screen potential clients

Schedule move-ins

Collect intake information

Follow up on pending admissions

Care Coordination
Conduct bi-weekly check-ins with residents
Verify medication compliance
Track appointments (psych, PCP, specialists)
Coordinate pharmacy deliveries

Flag residents who appear unstable



Client Retention
Identify issues early

Escalate concerns to management

Assist with service coordination



Benefits & Services
Assist with food stamps, Medicaid, insurance coordination

Track renewals and documentation



Documentation
Maintain care coordination logs

Update client records

Maintain organized files

Required Skills
Strong English communication (spoken & written)

Comfortable making and receiving phone calls

Organized and detail-oriented

Compassionate and professional

Reliable internet and quiet workspace



Healthcare or case management experience is a plus but not required.

Schedule
Part-time: 20–25 hours per week

Monday–Friday



Opportunity to grow into full-time.

Pay Range (Recommended)


Start:


$5.00 – $6.50 per hour (USD)

SKILL REQUIREMENT
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