Full Time
30,000php
40
Jan 29, 2026
Location
Remote (Philippines-based)
Must work UK time
Hours
Full-time, 40 hours per week
Weekend availability required
Flexibility needed to deal with short-notice staffing issues
Role overview
This role is responsible for managing staff rotas and supporting the recruitment and compliance process for a UK-based care service. The focus of the role is to ensure all shifts are filled, recruitment pipelines remain active, and staff compliance records are accurate and up to date.
This is an operational role that requires strong organisation, clear communication, and the ability to respond calmly to urgent issues.
Key responsibilities
Rota and scheduling
Create and maintain weekly and monthly rotas
Post available shifts to staff and monitor responses
Ensure all shifts are filled at all times
Manage rota changes caused by sickness, leave, or emergencies
Escalate risks when cover cannot be secured
Keep accurate records of all rota changes
Absence and emergency cover
Respond to short-notice staffing gaps
Contact staff to arrange cover, including evenings and weekends
Maintain clear logs of absence and cover actions
Recruitment coordination
Schedule and manage job adverts on agreed platforms
Track applications and maintain candidate lists
Carry out initial screening checks using provided criteria
Arrange interviews for UK-based managers
Keep recruitment trackers organised and up to date
Compliance and onboarding tracking
Track compliance documents such as Right to Work, DBS status, references, and training
Flag missing or expiring documents
Ensure staff are cleared before being added to rotas
Maintain accurate compliance records for audit purposes
Communication and reporting
Act as the main point of contact for staff regarding rotas
Communicate clearly via WhatsApp,
Provide regular updates to management on staffing and recruitment
Produce simple weekly reports on rota coverage and recruitment activity
Required experience and skills
Experience in scheduling, rota coordination, or workforce planning
Experience supporting shift-based teams
Strong organisational and time-management skills
Good written and spoken English
Comfortable handling urgent issues and making calls
Reliable internet connection and suitable home working setup
Able to work UK hours and weekends
Desirable experience
Background in care, healthcare, or support services
Experience with recruitment coordination
Familiarity with spreadsheets or rota systems