Virtual Admissions & CRM Assistant (IntelliKIDS)

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: TYPE OF WORK

Full Time

: SALARY

$250/month

: HOURS PER WEEK

40

: DATE UPDATED

Jan 29, 2026

JOB OVERVIEW

**Title:** Virtual Admissions & CRM Assistant (IntelliKIDS CRM + Outbound Calls)
**Client:** Children’s Lighthouse of Chantilly — Early Learning School (Virginia, USA)
**Mission:** Create Joy ????
**Type:** Full-time

### Role Summary

We’re a warm, high-quality early learning school in Virginia. We’re hiring a Philippines-based Virtual Assistant to **manage our IntelliKIDS CRM** and **call new leads quickly** to book tours. This role is for someone who is friendly, energetic, organized, and excellent on the phone.

You will be assigned a calling number to contact families and log everything inside IntelliKIDS.

### Primary Objective (what you own)

**Turn new inquiries into scheduled tours by responding fast, following up consistently, and keeping IntelliKIDS perfectly updated.**

### What You’ll Do

* Monitor new leads from website + inbound calls logged into IntelliKIDS
* Call, text, and email leads using our scripts and cadence
* Qualify families (child age, start date, schedule needs) and book tours on our calendar
* Confirm tours and reduce no-shows (reminders + friendly confirmations)
* Maintain clean CRM records: notes, tags, next steps, follow-up dates
* Weekly pipeline report: new leads, contacted, tours booked, tours completed, follow-up backlog
* Coordinate with onsite team for tour handoffs + special situations

### Required Skills & Traits (non-negotiable)

* **Excellent spoken English** (clear, easy-to-understand, pleasant tone)
* **Warm, bubbly, and professional**—you enjoy talking to parents
* Confident caller: you can make **50–100 outbound dials/day** (based on lead volume)
* Strong follow-up habits: you don’t “forget” leads
* Organized and detail-oriented: CRM notes are accurate and complete
* Reliable internet + quiet home setup + headset
* Comfortable working US Eastern hours (or overlap)

### Preferred

* CRM experience (any CRM; IntelliKIDS is a must)
* Prior experience with sales, admissions, appointment setting, or customer support
* Experience working with US clients and time zones

### How to Apply

Submit:

1. Resume
2. A **1–2 minute voice recording** introducing yourself (required)
3. Answers to the screening questions below

---

## Screening Questions (designed to block junk applicants) ?

### Must-answer (auto-reject if missing)

1. What hours (Philippines time) can you work with **US Eastern Time overlap**?
2. What is your internet speed and backup plan (mobile data, etc.)?
3. Do you have a quiet workspace and headset? (Yes/No)

### Skills + voice + execution

4. Share a **1–2 minute voice recording**: “Hi! Thank you for calling Children’s Lighthouse of Chantilly…” (make it warm and confident).
5. Describe your experience with **CRM systems**. Which CRMs have you used and what tasks did you do daily?
6. Are you comfortable making **outbound calls** for most of your shift? (Yes/No) What is the most calls you’ve made in a day?
7. You tried calling a lead and they didn’t answer. What is your follow-up plan for the next 7 days? (Short answer)
8. Write a short text message you would send to a parent who inquired online, to schedule a tour.
9. What does “good CRM hygiene” mean to you? List 5 things you do every day.
10. What would you do if you don’t know the answer to a parent question? (Short answer)

### Integrity + professionalism

11. Confirm: you will not share the school’s parent data and will follow confidentiality rules. (Yes/No)
12. Are you currently working for other clients? If yes, how many hours per week and what schedule?

***Voice recording mandatory**
* **Prior appointment-setting** experience preferred

SKILL REQUIREMENT

Lead Generation English Speaking Interpersonal

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Virtual Admissions & CRM Assistant (IntelliKIDS)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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