Roofing Insurance Supplement Claim Specialist

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

40

DATE UPDATED

Jan 28, 2026

JOB OVERVIEW

Roofing Insurance Supplement Claim Specialist

Restoration & Roofing Company | Growth Opportunity

About Us

We’re a fast-growing roofing and restoration company specializing in insurance claims. Our volume is increasing, and we’re looking for a proven Insurance Supplement Specialist who knows how to get supplements written, justified, submitted, and PAID.

If you live in Xactimate, understand carrier games, and know how to push files across the finish line — this role is for you.

Position Summary

The Roofing Insurance Supplement Claim Specialist is responsible for reviewing estimates, identifying missed line items, writing accurate supplements in Xactimate, and negotiating approvals with insurance carriers. Your success is measured by approved dollars, turnaround time, and claim win rate.

Key Responsibilities

Review insurance estimates for roofing & exterior claims

Identify missed scope, code upgrades, and pricing discrepancies

Write detailed supplements in Xactimate (required)

Submit supplements with proper documentation (photos, code references, invoices)

Communicate directly with adjusters and desk reviewers

Follow up consistently until supplements are approved and paid

Maintain accurate claim notes and documentation in CRM

Work closely with production and management to close files cleanly

Required Experience & Skills

This is NOT an entry-level role.

2+ years writing insurance supplements (roofing/restoration)

Strong Xactimate proficiency (mandatory)

Proven track record of getting supplements approved

Deep understanding of roofing systems, code upgrades, and O&P

Knowledge of carrier guidelines and supplement negotiation tactics

Highly organized, detail-oriented, and persistent

Ability to manage multiple claims without dropping the ball

Preferred (Nice to Have)

Experience with JobNimbus, AccuLynx, or similar CRM

Familiarity with CT / Northeast carrier trends (if applicable)

Prior adjuster or restoration estimator background

Compensation & Perks

(Customize as needed)

Competitive base pay or per-claim / performance-based structure

Bonus opportunities tied to approved supplement volume

Steady claim volume — no feast or famine

Long-term growth with a company scaling fast

Remote or hybrid options available (experience dependent)

How Success Is Measured

Supplement approval rate

Average supplement dollars per claim

Speed from submission to approval

File cleanliness and documentation quality

How to Apply

Applicants must have real supplement experience.
Please include:

Years of supplement experience

Xactimate experience level

Average monthly supplement approvals (if known)

SKILL REQUIREMENT
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