Project & Customer Support

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TYPE OF WORK

Full Time

SALARY

$1000 USD/month

HOURS PER WEEK

40

DATE UPDATED

Jan 28, 2026

JOB OVERVIEW

About Cameron Gamble Creative LLC

Cameron Gamble Creative LLC is a real estate media company providing high-quality photography, video, and marketing deliverables to real estate professionals. We pride ourselves on speed, quality, and clear communication with our clients.

Position Overview

The Project & Customer Support Coordinator plays a critical role in ensuring projects are delivered on time, meet quality standards, and clients receive prompt, professional communication. This role is highly detail-oriented and client-facing, requiring strong organizational skills and confidence communicating via phone, email, and text.

Key Responsibilities

-Send completed project deliverables to clients before 12:00 PM daily
-Perform quality control checks on all deliverables prior to delivery
-Communicate required revisions or corrections with the editing team
-Send project completion emails before 12:00 PM for all finalized projects
-Conduct a courtesy follow-up phone call with clients at 1:00 PM to confirm file receipt
-Schedule projects using the company’s automated booking system
-Book projects manually via phone, email, and text when needed
-Manage the support email inbox and incoming phone calls
-Respond to all inbound client messages within one hour
-Maintain accurate project status tracking and communication logs

Required Skills & Qualifications
-Minimum 3 years of customer service experience
-Exceptional attention to detail (“detail-obsessed” mindset)
-Fluent and professional English written and verbal communication
-Confident speaking with clients on the phone
-Strong organizational and time-management skills
-Comfortable working in a fast-paced, deadline-driven environment
-Reliable internet connection and ability to work full-time during CST hours
-What We’re Looking For

This role is ideal for someone who takes ownership, communicates clearly, and treats every client interaction with care and professionalism. Accuracy, responsiveness, and consistency are critical to success in this position.

Apply Here:
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