Bol.com NL) & Amazon Customer Support (Long-term) to handle Product Optimization tasks and daily support. Long-term remote role. **Apply now to join our team!" />

E-commerce VA – Product Listings (Bol.com NL) & Amazon Customer Support (Long-term)

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TYPE OF WORK

Any

SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Jan 27, 2026

JOB OVERVIEW

JOB TITLE:
E-commerce Virtual Assistant – ---------- & Amazon Product Listings + Amazon Customer Service (Long-term)

JOB DESCRIPTION:
We are looking for a reliable and detail-oriented Virtual Assistant for long-term remote work in e-commerce.

Your main responsibility is to create and manage product listings and handle Amazon customer service tasks.

MAIN TASKS:
- Add new products to ----------
- Add new products to Amazon
- Improve and optimize existing Amazon listings (titles, bullet points, descriptions)
- Answer Amazon customer questions (customer service) using predefined templates
- Research products based on EAN codes and supplier websites
- Work with Excel / Google Sheets
- Follow strict instructions and content guidelines

PRODUCT WORKFLOW:
You will usually receive only:
- An EAN code (barcode)
- Sometimes a brand name or supplier link

Based on the EAN, you must:
- Research the product on the supplier’s website or reliable sources
- Collect correct product information (material, dimensions, usage, etc.)
- Create a complete product listing

DUTCH CONTENT:
Dutch product content is required for ---------- .
You do NOT need to speak Dutch fluently.

You may use AI for translation en content creation, but you must strictly follow the provided structure

AMAZON CUSTOMER SERVICE:
- Answer customer questions in Amazon Seller Central
- Use predefined response templates
- Translate messages (Dutch / English) when needed
- Escalate issues when necessary

PLATFORMS:
- ----------
- Amazon Seller Central
- Experience with Shopify or Magento is a plus

REQUIREMENTS:
- Experience with e-commerce product listings
- Experience with Amazon (mandatory)
- Experience with ---------- is a strong plus
- Very strong attention to detail
- Comfortable doing independent product research
- Able to follow instructions exactly
- Experience with Excel / Google Sheets

WHAT YOU MUST NOT DO:
- No guessing product specifications
- No unverified marketing claims (e.g. “best”, “highest quality”)
- No creative writing outside the provided structure

WORK DETAILS:
- Remote / work from home
- Part-time to start (5–20 hours per week)
- Possibility to grow to more hours
- Long-term cooperation only

PAYMENT:
- Paid test task required before starting

You must deliver:
- Product title
- Bullet points
- Product description
- Source links used

HOW TO APPLY:
Start your application with the word:
ORANGE

Then answer the following questions:
1) Which e-commerce platforms have you worked with?
2) What is your experience with Amazon product listings and customer service?
3) Do you have experience with ---------- ?
4) How many products can you realistically research and create per hour?
5) What is your hourly rate?
6) Are you available for a paid test task?

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