Top-Tier Virtual Assistant - MUST BE EXPERIENCED (Gmail, Social Media, WordPress, Shopify, Customer Support)

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TYPE OF WORK

Part Time

SALARY

$5/ per hour

HOURS PER WEEK

7

DATE UPDATED

Feb 26, 2026

JOB OVERVIEW

We’re hiring a top-tier Virtual Assistant to help run day-to-day operations across Gmail inbox management, social media execution (Instagram, Facebook, LinkedIn), basic WordPress website updates, Shopify product support, and customer service. This role requires someone who is already experienced—zero training. You must be organized, responsive, and able to execute tasks accurately and consistently.

This is not a “task taker” role. We need a proactive operator who can keep systems clean, content moving, customers supported, and communication tight—without repeated follow-ups.

Core Responsibilities (Tools You’ll Use Daily):
1) Gmail + Admin Operations
• Manage inbox (labels, filters, prioritization, follow-ups)
• Draft and send professional responses using brand voice
• Track action items and ensure nothing falls through the cracks
• Calendar scheduling, confirmations, reminders, and coordination

2) Social Media Execution (IG / Facebook / LinkedIn)
• Schedule and post content consistently (feed posts, stories as needed, LinkedIn posts)
• Write/format captions (or polish provided copy), apply hashtags, tag accounts, add links
• Monitor comments/DMs and respond appropriately (or escalate)
• Maintain a simple content calendar and organize assets

3) WordPress Website Maintenance
• Basic page updates: text, images, links, formatting, blog uploads
• Troubleshoot minor issues (broken links, layout formatting, mobile display checks)
• Keep site clean, updated, and aligned with current offers

4) Shopify Support (Books/Journals + Products)
• Upload/edit products (titles, descriptions, variants, pricing, images)
• Create discount codes, update collections, basic storefront updates
• Assist with customer order questions (shipping status, product access, common issues)

5) Customer Service
• Respond to customer inquiries with professionalism and warmth
• Use templates where appropriate; escalate issues when needed
• Maintain high-quality experience and fast response times

What Success Looks Like:
• Inbox stays organized and responses are timely, clear, and on-brand
• Social media stays consistent (no missed posts, no sloppy formatting)
• WordPress site remains current, polished, and functional
• Shopify products and updates are accurate and clean
• Customers feel supported, and issues are resolved quickly
• You communicate proactively and manage priorities well

Required Skills (Non-Negotiable):
• Proven VA experience supporting businesses with Gmail + social media + customer service
• Hands-on experience with WordPress updates and Shopify product management
• Strong English communication (written and spoken)
• Detail-driven, highly organized, fast and accurate execution
• Reliable, responsive, and able to work independently
• Comfortable using Google Workspace and common social scheduling tools

Nice-to-Have (Bonus):
• Basic Canva (similar tools) skills for resizing graphics / simple edits
• Light copywriting and content calendar planning
• Familiarity with CRMs, automations, or online booking tools

How to Apply (REQUIRED):

Reply with:
1. A short summary of your experience with Gmail + IG/FB/LinkedIn + WordPress + Shopify
2. 2–3 examples of similar work (screenshots, portfolio, or short Loom walkthroughs)
3. Your availability (hours you can work) in Eastern Time
4. Your hourly rate and weekly hours available
5. Answer: What’s your system for managing inbox, social posting, and customer service without things falling through the cracks?

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