Bilingual (spanish and english) Client Intake & Case Support Coordinator (Remote)

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: TYPE OF WORK

Full Time

: SALARY

$1,000 USD per month

: HOURS PER WEEK

40

: DATE UPDATED

Jan 26, 2026

JOB OVERVIEW

U.S.-Based Law Firm | Full-Time | $1,000/month USD

About Us

We are a growing U.S.-based law firm handling criminal defense and personal injury cases. We are system-driven, organized, and focused on long-term team stability. We are looking for a reliable, bilingual (English/Spanish) remote tea ---------- mber to support client intake and case coordination.

This is a long-term, full-time position, not a short-term gig. Previous experience required.

Job Overview

You will be the first point of contact for many of our clients. Your role is to follow clear scripts and processes to handle intake, schedule consultations, assist with case communication, and keep our systems updated.

You will NOT be giving legal advice. Training, scripts, and procedures will be provided.

Key Responsibilities

Client Intake & Communication

Answer and return phone calls (English & Spanish)

Conduct client intake using provided scripts

Schedule consultations on attorney calendars

Follow up with potential and existing clients

Communicate case updates clearly and professionally

Case Support

Request and track client documents

Update case management software (MyCase)

Send standard emails, texts, and reminders

Monitor tasks and flag issues for escalation

Administrative Support

Manage shared inboxes

Organize files and information

Follow written procedures exactly

SKILL REQUIREMENT

English Speaking Spanish Bilingual

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Bilingual (spanish and english) Client Intake & Case Support Coordinator (Remote)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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