Structured Administrative Assistant

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: TYPE OF WORK

Full Time

: SALARY

400-450

: HOURS PER WEEK

40

: DATE UPDATED

Jan 24, 2026

JOB OVERVIEW

Full time - Structured Administrative Assistant – CRM, Automation & Written Client Communication

Hours: Full-Time – 36 hours/week
Salary: € ---------- per month

No Calling – Written Communication Only
This role involves zero phone contact. All interactions are handled through:
• Email
• WhatsApp
• CRM systems (Bitrix24)
• Internal documentation and messaging platforms

Most communication is with Dutch clients and third parties, so you’ll use AI tools (e.g., DeepL, ChatGPT) to:
• Read and draft Dutch messages
• Translate between Dutch and English
• Automate or summarize client communication

What We’re Looking For

We seek someone who is:
• Extremely precise – a structured, detail-focused person
• Step-by-step oriented – enjoys working with procedures and checklists
• Process-minded – constantly thinks how things can run better or more efficiently
• Autonomous – works independently and flags issues early
• Calm and systematic – thrives on well-documented tasks and structured updates
• Tech-savvy – experienced with CRM tools (Bitrix24 is a plus) and automations

Responsibilities
• Manage and update CRM (Bitrix24): contacts, deals, statuses, workflows
• Document customer progress clearly across every project phase
• Use AI to write/translate Dutch messages and WhatsApp replies
• Set up or optimize automation in the CRM to track customer actions
• Keep agendas, reminders, pipelines, and inboxes organized
• Develop and update internal SOPs, task checklists, and templates
• Liaise with suppliers/partners in writing when needed

Requirements
• 2+ years experience in remote admin/support roles
• CRM experience (preferably Bitrix24 or HubSpot)
• Strong written English; confident using AI to process Dutch
• Comfortable with automations and process optimization
• Proven ability to structure and improve admin systems
• Reliable internet + remote work setup

Bonus Points
• Created SOPs or workflows in past roles
• Optimized automations in Bitrix24 or similar platforms
• Strong interest in AI tools for productivity
• Long-term interest in a stable, detail-driven support role
• Thinks systematically, works independently, and keeps everything well-documented

About Us
We are a Dutch consultancy that helps homeowners renovate kitchens and bathrooms. Our team values clarity, systems, and continuous improvement. The person in this role will have major impact on how smooth our internal and client-facing processes run.
This is a long-term role for someone who wants to grow with us and take pride in high-quality administrative support.

SKILL REQUIREMENT

Customer Support Customer Support Management Organization

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Structured Administrative Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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