Account Manager (Outsourcing & Recruitment)

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: TYPE OF WORK

Full Time

: SALARY

TBD

: HOURS PER WEEK

40

: DATE UPDATED

Jan 24, 2026

JOB OVERVIEW

Work Arrangement: Remote (with the possibility of a future office-based role in Antipolo)
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (Sydney Time)
Flexibility required to be available after hours for urgent or critical matters

About Us

EAD Consultants is an Australian-based outsourcing and consulting firm in its early growth stage. We partner with businesses to build and manage offshore teams, and we’re now looking for an experienced Account Manager to help strengthen our client relationships, internal processes, and service delivery as we scale.

Role Overview

We are seeking an Account Manager with a strong background in recruitment and outsourcing to manage multiple client accounts end-to-end. This role is both client-facing and operational, ideal for someone who enjoys building structure, creating SOPs, and helping shape how an organization operates.

Key Responsibilities

Manage multiple client accounts and act as the main point of contact
Oversee recruitment across various roles and industries
Lead and support offshore teams, including onboarding and performance management
Conduct regular client meetings to review team performance and address concerns
Develop, document, and continuously improve SOPs, workflows, and internal processes
Ensure smooth onboarding of new hires and new client accounts
Collaborate with leadership to improve service delivery and scalability
Be available after hours when urgent client or team matters arise

Requirements

Minimum 3+ years of experience in recruitment, outsourcing, or account management
Proven experience managing multiple roles and client accounts simultaneously
Experience leading and supporting teams (remote or offshore preferred)
Strong client-facing skills with confidence in leading meetings and discussions
Experience creating SOPs, process documentation, and workflows
Highly organized, proactive, and solution-oriented
Excellent written and verbal communication skills

Nice to Have

Experience working with Australian clients
Background in outsourcing, staffing agencies, or BPO environments
Familiarity with performance tracking and reporting

Why Join EAD Consultants?

Performance-based incentives: Attractive commission structure for client referrals or new business introduced, on top of the base compensation
Be part of a growing company where your contribution has real impact
Opportunity to help build and refine processes from the ground up
Work closely with leadership and clients
Long-term growth and leadership opportunities as the company scales

How to Apply

Interested candidates are requested to submit the following:
Updated CV
A brief work history highlighting experience relevant to this role
Expected salary
A short statement outlining what you can bring to EAD Consultants and how you can add value to the business

Please note: Applicants who do not meet the minimum experience and role requirements outlined above are kindly requested not to apply.

SKILL REQUIREMENT

Account Management Client Relationship Management

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Account Manager (Outsourcing & Recruitment)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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