Online Reputation Manager

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: TYPE OF WORK

Any

: SALARY

3/hour

: HOURS PER WEEK

20

: DATE UPDATED

Apr 9, 2026

JOB OVERVIEW

About Us

Prime Recovery LLC is a U.S.-based debt collection agency that works with consumers and businesses nationwide. Our company takes compliance, professionalism, and transparency seriously, and we are actively improving our online presence and brand reputation across multiple platforms.

We are looking for a reliable, sharp Online Reputation Manager to help monitor, manage, and improve how our company is represented online.

What You’ll Be Doing

As our Online Reputation Manager, you’ll be responsible for:

Monitoring online reviews (Google, Yelp, BBB, Trustpilot, etc.)

Drafting professional, compliant responses to reviews (positive and negative)
Flagging reviews that may be inaccurate, misleading, or violate platform rules
Assisting with dispute submissions and review removals when appropriate
Tracking review trends and sentiment over time
Helping improve overall brand tone and messaging online
Coordinating with management on sensitive or escalated issues
Maintaining spreadsheets/logs of reviews, responses, and outcomes

What We’re Looking For

Required:

Excellent written English (grammar and tone matter)
Calm, professional communication style
Strong attention to detail
Ability to follow compliance and tone guidelines exactly
Comfortable working independently
Experience responding to online reviews or managing brand presence
Experience with U.S.-based companies
Background in reputation management, customer service, or compliance
Familiarity with Google Business Profiles or review platforms
Experience working with regulated industries (finance, collections, healthcare, etc.)

Why This Role Is a Good Fit

Direct communication with management
No cold calling
No sales
Professional work environment
Opportunity to grow with the company

How to Apply

Please include:

A short introduction about yourself
Any relevant experience with reputation management or customer communication
One example of how you would professionally respond to a negative review
Applications without thoughtful responses may not be considered.

SKILL REQUIREMENT

Content Creation Online Forum Posting Customer Support

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Online Reputation Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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