Client Follow-up Coordinator

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TYPE OF WORK

Part Time

SALARY

$4.75/hr

HOURS PER WEEK

20

DATE UPDATED

Jan 22, 2026

JOB OVERVIEW

Background

We are a US-based AI mental health solutions company, helping families affected by autism.

Job Description

We are looking for a Client Follow-up Coordinator to make brief reminder calls to US-based parents after an email has been sent.

This is NOT a sales role.
No pitching, no explaining programs, no closing.

We work with parents who are often tired and overwhelmed, especially during autumn and school transitions, so calls must be short, calm, and respectful.

Responsibilities

Make outbound reminder calls to US-based parents

Confirm email receipt and remind next steps

Route interested parents to our internal sales team

Log call outcomes

Requirements

Experience with cold calling or follow-up calls

Comfortable calling US numbers

Clear, neutral English accent required

Able to follow scripts and SOPs without improvisation

Working in U.S PST time zone

Bonus Point

Has a personal cold call / follow-up work process or template (call flow, logging, follow-up cadence, etc.)

SKILL REQUIREMENT
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