Sync Support Specialist

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

900-1300 USD/mo (negotiable)

: HOURS PER WEEK

40

: DATE UPDATED

Jan 20, 2026

JOB OVERVIEW

Blissbook is seeking a Sync Support Specialist to help customers set up, maintain, troubleshoot, and improve employee data syncing between their systems and Blissbook. This role sits between customer success and engineering and is part of our engineering team.

Who We Are
Our mission is to enable creativity and allow people to express themselves, particularly in situations where it’s difficult to do so.

This mission has driven us to create Blissbook, a content management system for employee handbooks and top-down communication (policies, etc.). We help HR teams deliver premium handbook & policy experiences and are building an ecosystem that brings people (HR, legal, managers, HRBPs, leadership, marketing, employees) together with AI to create, distribute, and consume top-down communication content.

We’re a bootstrapped, growing team of ~15, working remotely. For more, read our about page ( ---------- ) or Employee Flight Manual ( ---------- ). We strive to live our PEACH-E values in all we do: Plucky, Empathetic, Authentic, Curious, High-Motor, Exceptional.

Who You Are
You are, by nature, a resourceful and persistent problem solver. You like learning, working with customers, and the thrill of solving puzzles hidden in technical data.

You must be a self-starter. You’ll be supported as you ramp up but, in time, you’ll be expected to take over full ownership of our employee sync functionality.

You:
- Are excited to work in a lively startup environment where not everything is figured out.
- Have at least a general understanding of how web-based SaaS products and integrations work.
- Know how to read raw data (JSON, logs, API responses) and reason from it.
- Can communicate clearly, directly, and efficiently via email, chat, and Loom video, in English, with non-technical customers.
- Can organize and follow a problem across systems and conversations until it’s resolved.
- Have the initiative and curiosity to work through challenges and questions independently, but know how and when to ask for help.
- Have references who will tell us (A) that you’re a treat to work with; and (B) how great your communication skills are.
- Big plusses: experience supporting integrations or data pipelines; experience working with ---------- v; relentless optimism.

What You’ll Do
You’ll own employee sync projects and issues end to end, from initial setup and customer onboarding through troubleshooting, resolution, and long-term improvement. This includes:

- Guiding customers who are setting up new syncs.
- Troubleshooting and resolving all issues/projects related to syncs not working as expected.
- Communicating with customers via email and our ticketing system.
- Escalating major technical issues to our engineering team.
- Maintaining and updating customer help resources.
- Improving internal documentation, help articles, and troubleshooting playbooks as patterns emerge.
- Identifying opportunities to reduce repeat issues through better tooling, automation, or process improvements.

While your primary focus will be employee syncs, your role should expand over time as you learn our systems and build trust. There will be opportunities to take on additional technical projects and expand your impact across engineering and operations.

What You’ll Get
You’ll be an early employee working in a lively environment with friendly customers who love our product and are understanding, kind people. You’ll get:
- A supportive, results-oriented work environment with the tools you need to succeed.
- A competitive salary.
- Unbounded growth opportunities at a small growing company where your contributions make a real difference.
- To work with driven, motivated, fun, PEACH-E people.
- A balanced work environment so you can be your best self while you’re working.

Interested? Apply here: ---------- (includes a few short questions + a small exercise)

If you have any trouble accessing the form or have a quick question before applying, email me at ---------- with your OnlineJobs.ph profile link.

SKILL REQUIREMENT

Technical Support Data analysis API Integration

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0178
Total Execution Time	0.0191

GET DATA

No GET data exists

MEMORY USAGE

1,513,328 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Sync-Support-Specialist-1559231

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0125 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1559231 LIMIT 1
0.0009	SELECT * FROM `employers` WHERE `employer_id` = 597312 LIMIT 1
0.0008	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1559231 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-15',ej.date_added) duration_days, DATEDIFF('2026-04-15',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-15',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1559231'
0.0007	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1559231
0.0008	UPDATE employer_jobs SET hit_counts = '*Jan-20-2026=124Jan-21-2026=27Jan-22-2026=10Jan-23-2026=4Jan-24-2026=4Jan-25-2026=2Jan-26-2026=6Jan-27-2026=1Jan-28-2026=1Jan-29-2026=4Jan-30-2026=2Jan-31-2026=1Feb-01-2026=1Feb-02-2026=3Feb-03-2026=4Feb-04-2026=2Feb-06-2026=3Feb-07-2026=1Feb-09-2026=4Feb-11-2026=2Feb-12-2026=1Feb-14-2026=1Feb-15-2026=1Feb-16-2026=1Feb-17-2026=1Feb-18-2026=1Feb-19-2026=2Feb-20-2026=1Feb-21-2026=1Feb-24-2026=1Feb-26-2026=4Feb-27-2026=1Mar-01-2026=1Mar-03-2026=2Mar-09-2026=1Mar-10-2026=1Mar-11-2026=1Mar-12-2026=10Mar-13-2026=2Mar-16-2026=3Mar-17-2026=1Mar-18-2026=1Mar-20-2026=2Mar-24-2026=5Mar-27-2026=3Mar-28-2026=1Mar-29-2026=1Mar-30-2026=4Apr-02-2026=1Apr-07-2026=1Apr-09-2026=4Apr-10-2026=1**Apr-15-2026=1' WHERE job_id= '1559231'
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Jan-2026=186Feb-2026=36Mar-2026=39*Apr-2026=8' WHERE job_id= '1559231'`
0.0058	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1559231' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1559231
0.0008	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '597312' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776284204
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Sync-Support-Specialist-1559231
csrf-token	b04672ccbc840ec2f02a658cc791bb43

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.136
HTTP_DNT

Sync Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?