Executive Assistant — Bookkeeping & Customer Service (Part-Time)

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TYPE OF WORK

Part Time

SALARY

300/USD/Month

HOURS PER WEEK

15

DATE UPDATED

Jan 20, 2026

JOB OVERVIEW

Company: WKR
Type: Part-Time Virtual Assistant
Time Commitment: ~3 hours per weekday
Compensation: $300 USD / month
Availability: Weekdays only
Experience Required: Yes (non-negotiable)

Role Overview

This role exists to keep WKR operationally clean.

You will own three core systems:

Daily customer service operations

Transaction tracking & bookkeeping

3PL correspondence and issue resolution

This is not an entry-level role.
We are only looking for A-Players who are precise, reliable, and comfortable working independently.

Core Responsibilities
1. Customer Service (Shopify)

You will be responsible for clearing the entire support inbox every weekday.

This includes:

Logging into Shopify customer support daily

Responding to all customer inquiries clearly and professionally

Managing returns and exchanges using internal Google Sheets

Coordinating with the 3PL via their correspondence portal for:

Returns

Exchanges

Lost or damaged packages

Fulfillment issues

Maintaining clean, documented communication across all platforms

Shopify customer service experience is highly sought after.

2. Bookkeeping & Transaction Tracking (Mandatory Experience)

This is a non-negotiable skill requirement.

You will:

Log into American Express and Chase accounts daily

Record all new transactions into structured Google Sheets

Categorize expenses accurately

Track:

Week-to-week profitability

Operating expenses

Cash flow trends

Maintain clean, organized financial records

You must have:

Experience with bookkeeping or accounting principles

Strong data entry accuracy

Comfort working with financial data daily

Experience maintaining Google Sheets used for financial tracking

If you do not have bookkeeping or accounting experience, do not apply.

3. 3PL Correspondence & Operations Support

You will:

Communicate with the 3PL as needed regarding customer issues

Track open cases and ensure timely resolution

Keep internal records updated so nothing falls through the cracks

What Success Looks Like

Customer inbox is cleared every weekday

Financial records are updated daily and error-free

No missed transactions, no unresolved tickets

Founder never needs to “check in” on your work

You operate quietly, consistently, and correctly.

Ideal Candidate Traits:

Prior experience in bookkeeping or accounting (mandatory)

Experience with Shopify customer service (highly preferred)

Detail-oriented and organized

Self-directed and reliable

Comfortable handling financial data

Calm, professional communicator

Treats this role like ownership, not a task list

How to Apply (Important):

To prove you read this entire posting:


Email
subject line must be:
“I’m ready to operate for WKR”

Applications without this subject line will not be reviewed.

In your application, briefly include:

Your bookkeeping/accounting experience

Your Shopify customer service experience

The tools you’ve used (Sheets, accounting systems, platforms, etc.)

This role is straightforward, but the standard is high.
If you’re precise, disciplined, and dependable — we want you.

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