Office Coordinator Virtual Assistant (PV)

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: TYPE OF WORK

Full Time

: SALARY

TBD (DOE)

: HOURS PER WEEK

40

: DATE UPDATED

Jan 29, 2026

JOB OVERVIEW

Please note: Applicants without recent customer service, scheduling, or administrative coordination experience need not apply. Strong English communication skills are required.

We are seeking a reliable and highly organised Office Coordinator Virtual Assistant to support a Hawai‘i-based operations team. This role provides end-to-end administrative and customer service support, from intake and scheduling through case completion.

You will serve as a key remote support partner, managing communications with customers, internal tea ---------- mbers, technicians, and vendors while maintaining accurate records and schedules.

QUALIFICATIONS
Proven experience in customer service, office coordination, or administrative support
Excellent English communication skills (spoken and written)
Strong organisational, time-management, and multitasking abilities
Professional phone etiquette and email communication skills
Personable, calm, and service-oriented disposition
Proficiency with MS Office or Google Workspace (spreadsheets required)
Ability to work independently in a remote environment
Reliable internet connection and quiet home workspace
Must be able to work Hawai‘i Time hours

PREFERRED / NICE-TO-HAVE
Experience supporting clients or teams in the renewable energy or solar industry (These are a plus, not required.)
Familiarity with service-based businesses (installations, maintenance, or field teams)
Experience coordinating schedules between customers and technicians
Exposure to CRM, job tracking, or service management systems

POSITION REQUIREMENTS
At least 3 years of customer service or administrative experience
High attention to detail and strong follow-through
Ability to maintain confidentiality and professionalism
Comfortable communicating with customers, technicians, and internal stakeholders
Able to manage multiple tasks and shifting priorities

DUTIES AND RESPONSIBILITIES
Assist the Office Manager with daily administrative and operational tasks
Respond to customer service requests via phone and email
Review voicemails and return customer calls in a timely manner
Coordinate and schedule service appointments
Maintain and update service calendars and case tracking spreadsheets
Communicate with technicians regarding schedules and updates
Liaise with manufacturers and internal tea ---------- mbers to resolve issues
Ensure accurate documentation from intake through case completion
Provide dependable support to improve overall operational efficiency

APPLICATION INSTRUCTIONS
If you have strong administrative and customer service experience and can provide reliable remote support to a U.S.-based operations team, we encourage you to apply.

Please respond to this job posting with the following:
*Your application letter
*An unrestricted link to your resume/CV
*A 1-minute voice recording introducing yourself and describing your customer service or coordination experience

Subject Line:
OfficeCoorVA (PV Hawaii) – YOUR FULL NAME

!!! Applications that do not follow these instructions will not be considered.

SKILL REQUIREMENT

Customer Service Documentation Scheduling

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Office Coordinator Virtual Assistant (PV)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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