Senior IT Technician - Remote Position (Philippines-based)

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: TYPE OF WORK

Full Time

: WAGE / SALARY

60000-80000

: HOURS PER WEEK

40

: DATE UPDATED

Jan 17, 2026

JOB OVERVIEW

About

Our company is a growing Australian Managed Service Provider delivering comprehensive IT solutions to businesses across Australia. We're seeking an experienced Senior IT Technician to join our tight-knit technical team and provide exceptional support to our diverse client base.
Position Overview
Location: Remote (Philippines-based)
Work Hours: Australian Eastern Time (AEST/AEDT) - UTC+10/+11 (Manila +2 hours)
Employment Type: Full-time
Experience Level: Senior

Key Responsibilities
• Provide advanced technical support for Windows Server 2022 environments across multiple client sites
• Manage and maintain Active Directory and Azure AD infrastructure
• Administer Microsoft 365 tenants, including Exchange Online, SharePoint, and Teams
• Configure and troubleshoot Azure cloud services and hybrid environments
• Monitor and maintain network infrastructure, firewalls, and security systems
• Support and manage VoIP systems, particularly 3CX phone platforms
• Perform remote server administration and RDP session management
• Troubleshoot complex technical issues across on-premise and cloud platforms
• Document technical procedures and maintain client IT documentation
• Work independently while collaborating with our Australian-based team

Essential Skills & Experience

Technical Expertise:

• 5+ years experience in MSP or enterprise IT environments
• Expert knowledge of Windows Server 2022 administration
• Strong experience with Active Directory and Azure AD (hybrid environments)
• Proven Azure cloud experience (Virtual Machines, networking, security)
• Advanced Microsoft 365 administration skills
• Solid understanding of networking fundamentals, firewalls, and security best practices
• Hands-on experience with VoIP systems, specifically 3CX
• Experience with RMM (Remote Monitoring & Management) tools

Professional Qualities:

• Excellent English communication skills (written and verbal)
• Self-motivated with strong problem-solving abilities
• Ability to work independently with minimal supervision
• Client-focused mindset with professional customer service skills
• Strong time management and ability to prioritize multiple tasks
• Comfortable working Australian business hours (Manila time +2 hours)

Desirable Skills
• Experience with other MSP tools and ticketing systems
• Knowledge of backup solutions and disaster recovery
• Familiarity with network security and email security systems
• Understanding of compliance and IT security frameworks
• Scripting knowledge (PowerShell, batch files)

What We Offer
• Competitive salary commensurate with experience
• Work-from-home arrangement
• Opportunity to work with diverse Australian businesses
• Professional development and training opportunities
• Supportive team environment
• Long-term career growth potential

How to Apply

Please submit your resume along with a cover letter outlining:
1. Your relevant technical experience
2. Why you're interested in joining our company
3. Workspace Photo: Clear image of your dedicated workspace setup
4. Internet Speed Test: Screenshot showing your current internet speeds

Optional : Send your CV and a voice introduction via WhatsApp to: ---------- ________________________________________

________________________________________

SKILL REQUIREMENT

Azure Windows Administrator Network Administration

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Senior IT Technician - Remote Position (Philippines-based)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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