Client Success Representative

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TYPE OF WORK

Full Time

SALARY

$5 an hour

HOURS PER WEEK

40

DATE UPDATED

Jan 14, 2026

JOB OVERVIEW

Remote Client Success Representative (Bilingual – English)

Location: Remote
Schedule: Full-Time, 40 hours/week
Hours: Monday–Friday, 8:00 AM – 4:00 PM EST
Position Type: Client Support - Data Entry

Job Overview:
We are seeking a reliable and experienced Client Success Representative to join our remote team. This role is fully inbound and focused on delivering excellent customer service, managing client communications, and ensuring a smooth client experience from start to finish.

The ideal candidate is bilingual in English, highly organized, disciplined, and committed to maintaining a high standard of professionalism in a remote work environment.

Key Responsibilities:
Handle inbound client communications via phone, email, and messaging platforms
Provide timely, accurate, and professional support to clients
Manage client inquiries, requests, and follow-ups efficiently
Maintain detailed and accurate client records
Resolve issues while ensuring client satisfaction
Communicate clearly with internal teams when needed
Uphold company policies, procedures, and service standards

Required Qualifications:
Minimum 3 years of verifiable experience in customer service, client success, or contact center roles
Bilingual: Fluent in English (spoken and written)
Strong communication and interpersonal skills
High level of responsibility, discipline, and commitment
Ability to work independently in a remote setting
Strong time management and organizational skills

Technical Requirements:
Reliable, high-speed internet connection
Personal computer or laptop suitable for remote work
Ability to use CRM systems and communication tools

What We’re Looking For
Self-motivated professionals who take ownership of their work
Consistent attendance and punctuality during scheduled hours
Long-term mindset and commitment to the role
Strong attention to detail and client-focused attitude

*This position is to support our client success managers with their admin tasks.*

How to Apply:
Submit your resume detailing your customer service experience and bilingual proficiency. Qualified candidates will be contacted for the next steps. You will need to shoot a video that's 60 seconds or more that introduces yourself and shows your work space. This video needs to be loaded into YouTube or an equivalent and the shareable link needs inserted into your resume. Send resumes to ----------

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