Moving/Relocation Sales Consultant

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TYPE OF WORK

Full Time

SALARY

$795.00 - $970.00 per month

HOURS PER WEEK

60

DATE UPDATED

Jan 13, 2026

JOB OVERVIEW

Dial A Mover is a fast-growing Australian moving and logistics company servicing residential and commercial clients across Australia. We handle thousands of customer enquiries each year and we are seeking a high-quality remote Inbound Sales Consultant to join our team.

This is not a call-centre job.
This is a consultative sales role where you will speak with Australian customers who are stressed, time-poor, and emotionally invested in their move. Your role is to guide them, reassure them, and convert their enquiry into a confirmed booking.

About the Role

You will be responsible for managing all inbound leads via phone, email, and CRM. Customers will contact us after requesting a quote online or calling our office. Your job is to:

Answer inbound calls in a calm, confident, professional manner

Build trust and rapport with Australian customers

Understand the customer’s move details

Explain our service clearly and professionally

Overcome concerns and objections

Provide accurate quotes

Follow up leads until they book or decline

Book jobs into our scheduling system

Your voice and communication style represent our brand. You will be the first and most important point of contact for many of our customers.

English & Accent Requirements (Non-Negotiable)

This role requires excellent spoken English.

You must:

Speak fluent, natural English

Be able to think, respond and converse easily

Have clear pronunciation and professional phone manner

Be easily understood by Australian customers

An Australian-style accent or neutral international accent is strongly preferred.

You must be able to speak confidently on the phone for long periods without sounding robotic, scripted, or difficult to understand.

Applicants without strong spoken English will not be considered.

Skills & Experience Required

You must have:

Previous sales, call centre, or customer service experience

Strong phone confidence

Ability to explain services clearly

Ability to listen and respond naturally

Strong typing and computer skills

Experience using CRM systems (preferred)

A professional home setup with:

Stable internet

Quiet background

Headset

Computer

You must be reliable, punctual, organised, and professional at all times.

What We Look For

We are looking for someone who:

Sounds calm and trustworthy

Knows how to reassure nervous customers

Can handle objections without becoming defensive

Can close bookings without pressure or pushiness

Takes pride in their voice, tone, and professionalism

You should enjoy talking to people and solving their problems.

Hours & Pay

This is a long-term position.
You will work Australian business hours.

You will receive:

Hourly base pay

Plus performance-based bonuses for booked jobs

High performers will earn more.

How to Apply

To be considered, you must submit:

Your CV

A 60-second voice recording introducing yourself and explaining:

Your sales or phone experience

Why you are good at talking to customers

Why you want this role

Applications without a voice recording will not be considered.

SKILL REQUIREMENT
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