Virtual Assistant - Real Estate Agent Outreach & Relationship Manager

Virtual Assistant - Real Estate Agent Outreach & Relationship Manager

Location: Remote (Philippines)
Employment Type: Full-Time
Salary Range: $4-7/hour USD (depending on experience)

ABOUT WEST CENTRAL AUCTION COMPANY

West Central Auction Company is a family-owned Missouri auction business with over 30 years of experience, operating from three locations (Harrisonville, Farmington, and Savannah). We specialize in real estate auctions with a revolutionary zero-commission model that helps property sellers achieve premium results in 30-60 days, compared to traditional timelines of 6–8 months.

Our Unique Model:
- Sellers pay ONLY capped marketing fees (typically $1,500)
- NO traditional 6% commission
- Buyers pay a 10% premium
- Properties sell faster with competitive bidding
- We're licensed Missouri real estate professionals and CAI Certified Auctioneers

Website: ----------
Owner: J.T. - CAI Professional Auctioneer & Missouri Licensed Real Estate Agent

THE OPPORTUNITY

We've compiled comprehensive databases of 1,000+ Missouri real estate brokerages, agents, and companies. We need a skilled, professional Virtual Assistant to systematically contact these real estate professionals to:

1. Build relationships with Missouri real estate agents and brokers
2. Educate them about our auction model and how it solves their difficult listing problems
3. Schedule meetings between agents and our team
4. Generate referrals from agents who have properties that aren't selling traditionally
5. Create partnerships that are win-win for agents and their clients

YOUR PRIMARY RESPONSIBILITIES

Outreach & Communication (70% of role)
- Make 30-50 phone calls per day to real estate agents/brokers from our database
- Send 20-30 personalized emails daily to introduce West Central Auction
- Follow up with contacts via phone, email, and text message
- Respond to inquiries and questions about our auction process
- Handle objections professionally and educate about auction benefits

Meeting Coordination (15% of role)
- Schedule Zoom/phone meetings between interested agents and J.T.
- Send calendar invites and meeting confirmations
- Send meeting reminders 24 hours before scheduled calls
- Follow up after meetings to maintain ---------- ntum

Database Management (10% of role)
- Update contact status in our Google Sheets/CRM system
- Track all calls, emails, and interactions
- Document agent responses, objections, and interests
- Flag hot leads for immediate owner follow-up
- Maintain clean, organized records

Reporting & Strategy (5% of role)
- Provide daily activity reports (calls made, emails sent, meetings scheduled)
- Weekly summary of results and insights
- Share feedback from agents to improve messaging
- Suggest improvements to scripts and outreach strategies

REQUIRED QUALIFICATIONS

Must-Have Skills:
- Excellent English - Fluent written and verbal communication (C1/C2 level)
- Phone Confidence - Comfortable making 30-50+ calls daily with a clear speaking voice
- Sales/Outreach Experience - Minimum 1 year in B2B sales, lead generation, or appointment setting
- Professional Communication - Can write clear, grammatically correct emails
- Organization - Meticulous with data entry and follow-up tracking
- Self-Starter - Works independently without constant supervision
- Reliable Internet - Stable connection for VoIP calls (required)
- Computer Skills - Proficient with Google Sheets, Gmail, Calendar, Zoom

Preferred Experience:
- Real estate industry knowledge (US market preferred)
- CRM experience (Salesforce, HubSpot, or similar)
- Previous work with US-based companies
- Experience in handling objections and consultative selling
- Virtual assistant or cold calling background

Key Personality Traits:
- Resilient - Can handle rejection and stay motivated
- Goal-oriented - Driven to hit daily/weekly targets
- Relationship-builder - Genuinely enjoys connecting with people
- Learner - Willing to understand the real estate and auction industry
- Proactive - Takes initiative to solve problems

WHAT YOUR DAY LOOKS LIKE:

Morning (9:00 AM - 12:00 PM Central Time)
- Review daily target list of agents to contact
- Make 15-20 outbound calls to Missouri real estate agents
- Send 10-15 personalized introduction emails
- Update database with call notes and outcomes

Afternoon (12:00 PM - 3:00 PM Central Time)
- Follow up with agents who requested information
- Send meeting confirmation emails
- Continue outbound calling (15-20 more calls)
- Respond to email replies and questions

End of Day (3:00 PM - 5:00 PM Central Time)
- Update CRM/Google Sheets with all activity
- Schedule tomorrow's outreach targets
- Send a daily activity report to the owner
- Follow up on any hot leads or urgent items

Note: You must be available to work during US Central Time business hours (9 AM - 5 PM Central, which is 11 PM - 7 AM Philippine Time)

SUCCESS METRICS

You'll be evaluated on:

- Calls Made: 30-50+ quality conversations per day
- Emails Sent: 20-30+ personalized emails per day
- Meetings Scheduled: 5-10 agent meetings per week
- Database Accuracy: 100% accurate contact updates
- Response Rate: Quality of follow-up and responsiveness
- Referrals Generated: Number of properties referred to us
- Relationship Quality: Positive feedback from agents contacted

SCRIPTS & TRAINING PROVIDED

We will provide you with:
- Proven call scripts for introducing West Central Auction
- Email templates for different scenarios (intro, follow-up, meeting invite)
- Objection handling guide - How to respond to common concerns
- Training videos about our auction process
- FAQ document answering technical questions about auctions
- Weekly coaching calls with a member of the team for continuous improvement
- Access to all company materials (website, case studies, testimonials)

COMPENSATION & BENEFITS

Base Salary: $4-7/hour USD (based on experience)

Performance Bonuses:
- $50 bonus for every 10 qualified meetings scheduled
- $100 bonus for each property listing we win through your referrals
- Monthly bonus for exceeding targets

Other Benefits:
- Paid training period (first 2 weeks)
- Potential for a raise after 90 days based on performance
- Long-term growth opportunity as we expand
- Work-from-home flexibility
- Supportive, entrepreneurial team environment

HOW TO APPLY

Please submit the following (all below steps are REQUIRED for application review):

1. Your Resume/CV - Highlighting relevant sales/outreach experience
2. Cover Letter answering these questions:
- Why are you interested in working with a US real estate/auction company?
- Describe your experience making outbound calls and setting appointments
- What's your approach when someone says "I'm not interested" on a call?
- How many calls per day have you made in previous roles?
- What is your current internet speed? (run speedtest.net)
3. Voice Recording:
- Record yourself reading this script: "Hi, this is [Your Name] calling from West Central Auction Company in Missouri. I'm reaching out to introduce our unique zero-commission auction service that helps real estate agents solve their toughest listing challenges. We help properties sell in 30-60 days that have been sitting on the market. Would you have 5 minutes to learn how we partner with agents like yourself?"
- Upload to Google Drive or Dropbox and include the link
4. Sample Email:
- Write a brief email you would send to a real estate agent introducing West Central Auction Company (based on the information above)
- Subject Line: "VA Application - Real Estate Outreach - [Your Name]"
- Send to: [Your Email]

IMPORTANT NOTES
- This role requires working US Central Time hours (9 AM - 5 PM Central = 11 PM - 7 AM Manila Time)
- You MUST have a quiet workspace for making professional phone calls
- Stable internet is NON-NEGOTIABLE (minimum 10 Mbps download, 5 Mbps upload)
- This is a performance-based role - you must be comfortable with daily/weekly targets
- Training period is 2 weeks, then performance evaluation at 30, 60, and 90 days

IDEAL CANDIDATE PROFILE
You're perfect for this role if you:
- Love talking to people and building professional relationships
- Are motivated by targets and get satisfaction from hitting goals
- Can handle rejection without taking it personally
- Are organized and detail-oriented with follow-up
- Want to learn about the US real estate industry
- Thrive in an entrepreneurial, fast-paced environment
- Take pride in professional, polished communication
- Are looking for a long-term opportunity to grow with a company

This is NOT a good fit if you:
- Only want data entry work without client interaction
- Aren't comfortable making phone calls all day
- Need constant supervision and step-by-step direction
- Can't work US business hours
- Are looking for a short-term gig

QUESTIONS
If you have questions about this role, please include them in your application email. We review all applications within 48 hours.

We're looking to hire IMMEDIATELY for the right candidate!

West Central Auction Company is an equal opportunity employer. We value diversity and encourage all qualified candidates to apply.