Retention Operations Assistant (Klaviyo + Shopify)

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: TYPE OF WORK

Part Time

: SALARY

$7/hour

: HOURS PER WEEK

20

: DATE UPDATED

Jan 8, 2026

JOB OVERVIEW

We are looking for a Retention Operations Assistant to help clean up, maintain, and improve our lifecycle email and automation systems for an online academy teaching photography.

We already use Klaviyo, Shopify, ManyChat, and Skool. Most flows are live — this role is focused on cleanup, QA, tagging, exclusions, documentation, and long-term ownership, not building everything from scratch.

This is a long-term role for someone who enjoys clean systems and process.

Responsibilities:
- Clean and maintain Klaviyo flows (welcome, cart, post-purchase, winback)
- QA automations and exclusions
- Manage segments, properties, and tags
- Support ManyChat to Klaviyo syncing
- Assist with post-purchase onboarding (Skool)
- Maintain simple SOPs and basic reporting

Requirements:
- Klaviyo experience
- Shopify experience
- Comfortable working with automations
- Strong attention to detail
- Wants a long-term role

Nice to have:
- ManyChat experience
- Digital products or community platforms (Skool)

SKILL REQUIREMENT

Email Marketing Shopify Klaviyo

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Job Post	Reporter	Rank	Reason	Date

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Retention Operations Assistant (Klaviyo + Shopify)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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