Airbnb Virtual Assistant & Operations Manager

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: TYPE OF WORK

Full Time

: SALARY

275

: HOURS PER WEEK

54

: DATE UPDATED

Dec 22, 2025

JOB OVERVIEW

We are a growing short-term rental business managing multiple Airbnb properties in Dubai.
We are looking for a reliable, experienced Airbnb Virtual Assistant who can also handle daily operations coordination.

This is a long-term, full-time role for someone who can work independently, communicate professionally with guests, and manage operations calmly.

Working Hours

9 hours per day

6 days per week

Fixed shift (to be discussed)

Must be fully available during working hours

Key Responsibilities
Guest Communication

Respond to Airbnb / ---------- / WhatsApp guest messages

Handle check-in, check-out, and stay-related questions

Calm and professionally handle complaints

Escalate serious issues when required

Follow communication templates and response standards

Operations & Coordination

Coordinate cleaners and check schedules

Monitor upcoming check-ins and check-outs

Ensure apartments are ready before guest arrival

Report issues clearly and on time

Update trackers and daily reports

Follow up on unresolved tasks

Admin Tasks

Calendar management

Daily operational reporting

Follow internal SOPs

Support overall operations as needed

Requirements (IMPORTANT)

Please apply ONLY if you meet ALL requirements:

Excellent written and spoken English

Previous experience as:

Airbnb VA, OR

Short-term rental support, OR

Customer service in hospitality

Comfortable handling unhappy or demanding guests

Strong organization and attention to detail

Reliable internet and quiet workspace

Able to work independently without constant supervision

Looking for a long-term job, not short-term

SKILL REQUIREMENT

Customer Support Organization English Proficiency

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Airbnb Virtual Assistant & Operations Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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