Operations & Hiring Assistant (E-Commerce | CEO Support)

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TYPE OF WORK

Any

SALARY

$5/hr -$10/hr

HOURS PER WEEK

TBD

DATE UPDATED

Dec 10, 2025

JOB OVERVIEW

We are looking for an experienced Operations & Hiring help to work directly with the CEO of a fast-growing DTC e-commerce company. This role combines operations management, team coordination, and full-cycle hiring, with a strong emphasis on structure, speed, and execution.

If you have experience in e-commerce operations, hiring, and keeping a team organized — this is for you.

What You Will Do


Daily Operations

Assist CEO with daily tasks, follow-ups, reminders, and execution

Track operations across orders, fulfillment, customer service, and creative team

Organize workflows, SOPs, and team communication

Monitor the performance of the creative team, UGC creators, and customer support

Ensure deadlines are met across all departments



Hiring & Talent Management

Manage full-cycle hiring across LinkedIn, Upwork, Indeed, and other platforms

Shortlist, screen, schedule, and interview candidates end-to-end

Create job posts, scorecards, and KPIs for each role

Coordinate onboarding, documentation, contracts, and training

Build a strong pipeline of qualified candidates



Team Coordination

Keep all departments aligned (creative, customer service, fulfillment, editors, UGC creators)

Follow up with tea ---------- mbers daily to ensure deliverables are on track

Maintain an organized system for reports, tasks, and weekly planning


AI Implementation

Use AI tools to automate workflows, documentation, hiring steps, and daily tasks



Optimize SOPs and workflows using AI-driven solutions

Help implement AI systems across creative, customer service, and operations


Requirements

Proven experience in e-commerce operations (orders, fulfillment, customer service, backend structure)

Strong hiring experience — screening, interviewing, onboarding

Experience organizing and managing a whole team

Highly structured, detail-oriented, and proactive

Excellent English communication and fast response times, start your application form with a word manager on the first question

Ability to manage multiple tasks and deadlines simultaneously

Experience with AI tools (ChatGPT, automation tools, workflow tools)

Able to work directly with CEO and handle high responsibility



Nice to Have

Experience with Shopify, Klaviyo, Meta Ads Manager, or creative production teams

Experience coordinating video editors, designers, and UGC creators

Project management experience (Notion, Trello, ClickUp, Airtable)

Ability to improve systems and build operational processes



Work Environment

Fast-paced, high-growth e-commerce company

Direct support role to CEO

Clear KPIs and performance-based growth path





Please apply via this form: ----------

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