Photography Customer Service, Email Marketing, Graphics and Video Editing

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: TYPE OF WORK

Full Time

: WAGE / SALARY

250-350

: HOURS PER WEEK

30

: DATE UPDATED

Jun 19, 2026

JOB OVERVIEW

Job Overview
We are looking for a motivated and detail-oriented Customer Service & Sales Agent with knowledge graphic design and video editing skills to join our growing creative media team.

This position focuses primarily on customer communication, order support, and sales follow-ups, with some creative tasks such as designing flyers and promotional materials.
The ideal candidate is proactive, organized, and comfortable handling both customer service and marketing responsibilities. This is a long-term position with the opportunity to earn commissions for completed sales through customer follow-ups.

Responsibilities

Customer Service & Order Support
-Respond promptly and professionally to customer emails and inquiries.
-Assist customers with questions about orders, images, and tracking updates.
-Locate and organize customer photos/files on desktop or internal systems.
-Provide excellent communication and service throughout the customer experience.

Sales & Follow-Ups
-Contact clients who have not completed their orders (based on our internal tracking system).
-Send follow-up emails and provide assistance to encourage order completion.
-Earn commission-based bonuses for successful follow-ups that result in confirmed orders.

Graphic Design & Marketing Support
-Create simple flyers and marketing materials for events, promotions, and photoshoots.
-Help design or update materials when no new customer inquiries are pending.
-Use Canva or similar software to maintain brand consistency in all graphics.

Photo Editing & System Use
-Perform light touch-ups in Adobe Lightroom (adjust exposure, highlights, shadows) when necessary.
-Use our internal system to manage customer records, orders, and email communication.

Additional Note:
Responsibilities may change or expand as the business grows. Flexibility, adaptability, and a willingness to learn are key to success in this role.

Requirements
Excellent English communication skills (written and spoken).
Customer service or sales experience preferred.
Basic graphic design knowledge (Canva, Photoshop, or similar tools).
Familiar with Adobe Lightroom or open to learning basic photo adjustments.
Strong organizational and multitasking skills.
Must be available to work Pacific Standard Time (PST) hours.
Reliable internet connection and self-motivated work ethic (Very important)

What We Offer
-Full training on our internal systems and workflows.
-Base pay plus commission opportunities for follow-up sales.
-Long-term position with room for growth and development.
-Supportive, creative, and collaborative work environment.

Hiring Process
-Our hiring process includes two stages via Zoom:
-Initial Interview: Introduction and communication assessment.
-Final Interview & System Overview: Role review, expectations, and workflow demonstration.
Work Schedule
-Must be available during Pacific Standard Time (PST) business hours.
-Flexible scheduling may be available depending on workload.

How to Apply
-Please submit the following:
-A short introduction about yourself.
-Your resume and portfolio (if you have design samples).
-Your availability to start.

SKILL REQUIREMENT

Email Marketing Video Editing Customer Support

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Photography Customer Service, Email Marketing, Graphics and Video Editing

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

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