Senior Administrative Operations Assistant

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TYPE OF WORK

Any

SALARY

800

HOURS PER WEEK

TBD

DATE UPDATED

Dec 3, 2025

JOB OVERVIEW

We are looking for a highly organized, reliable Senior Administrative Operations Assistant to support our fast-growing garage door business. The ideal candidate is to be highly proactive, detail-oriented, and able to handle daily administrative and customer-service tasks with accuracy and professionalism.


Key Responsibilities:


Handle inbound and outbound calls, messages, and emails from customers

Schedule service appointments and installations

Update the calendar and assign jobs to technicians

Provide quick and professional customer support

Create and send estimates, invoices, and follow-ups

Manage CRM/job management software Jobber

Track job progress and ensure all details are recorded correctly

Maintain organized files, photos, and customer records

Perform general administrative and office support tasks as needed


Requirements:


Strong English communication skills (written and verbal)

Ability to multitask and handle a fast-paced workflow

Reliable internet connection and a quiet work environment

Strong attention to detail and problem-solving skills

Ability to learn new software quickly

Experience with Jobber, ServiceTitan, Housecall Pro, or similar tools

Experience with social media marketing and lead generation

Experience with email marketing campaigns

Graphic and video editing and creation


Preferred Skills:


Basic knowledge/experience with home services or garage door terminology

Experience handling estimates, scheduling, or dispatching

Strong organizational and time-management abilities


What We Offer:


Stable long-term position

Flexible schedule (depending on the role)

Training and ongoing support

Opportunity to grow with the company


IMPORTANT — READ BEFORE APPLYING:

* To make sure you read the full job post, start your application with the word “BLUE SKY”.
* Send a 30–60 second Loom video introducing yourself and explaining why you’re a fit.

Applications without this will be deleted.

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