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TYPE OF WORK
Full Time
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SALARY
640
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HOURS PER WEEK
40
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DATE UPDATED
Apr 10, 2026
You must have experienced in appointment setter/ cold calling and experience in go high level.
We are commercial cleaning company is looking for a Cold Caller / Appointment Setter (SDR) to call lead lists into qualified walkthrough appointments for the sales team.
This is a long-term role for someone who is confident on the phone, organized in a CRM, and hungry to earn more based on performance.
Responsibilities
Daily Calling & Outreach
• Make outbound calls to businesses from provided lead lists and CRM
• Follow a clear script to:
• Introduce the company and services
• Ask qualifying questions (type of facility, size, cleaning frequency, current provider, contract timing)
• Identify pain points with their current cleaning solution
• Book walkthrough appointments for the sales/operations team
• Send follow-up
• Handle light objections and keep conversations professional, friendly, and confident
CRM & Pipeline Management
• Work from the CRM (e.g., GoHighLevel or similar) – no loose spreadsheets
• Update lead status after every call (New, Contacted, Qualified, Walkthrough Set, Not Interested, etc.)
• Add clear notes so the sales team knows what was discussed
• Tag and mark leads that are not a fit (too small, residential only, wrong contact, etc.)
• Schedule follow-ups for “call back later,” “renewing soon,” and other warm opportunities
Reporting & Communication
• Attend short weekly check-ins via Zoom with the team
• Send simple daily reports:
• Number of calls made
• Number of conversations
• Number of qualified appointments booked and confirmed
• Feedback on common objections or patterns you’re hearing
• Suggest script or process improvements based on real conversations
Ideal Candidate
• Strong spoken English – clear, confident, and easy to understand
• Previous experience in:
• B2B cold calling, and/or
• Appointment setting, and/or
• SDR/inside sales for service-based businesses (cleaning, home services, marketing, real estate, etc.)
• Comfortable making 60–80 outbound calls per day
• Able to follow a script AND adjust naturally in conversation
• Familiar with any CRM (GoHighLevel, HubSpot, Salesforce, etc.) – willing to learn a new one if needed
• Organized and disciplined: updates notes and statuses in real time
• Thick-skinned and positive: not afraid of “no” and keeps going
What Success Looks Like
You are successful in this role if you consistently:
• Hit 60–80 dials per day
• Book 12–20 qualified walkthrough appointments per month
• Keep no-show rates low by confirming and reminding prospects
• Maintain clean, accurate records in the CRM so the team always knows:
• Who has been contacted
• Who is interested
• Who is not a fit and why
Schedule
• 40 hours per week (can start part-time and increase if it’s a good fit)
• Must be able to work during U.S. business hours (Eastern Time overlap) for calling windows
Compensation
This role is paid with a mix of base + performance:
• Base Pay: $640/month
• Bonus: $20 for each qualified appointment that actually holds (not just booked)
• Commission: 5% of the first month’s contract value on any contract over $2,500/month that comes from your appointments
If you perform well, your earnings can grow quickly month over month.
How to Apply
Please include:
1. A short note about your cold calling or appointment setting experience
2. A brief audio or Loom/video sample (1–2 minutes) of you introducing yourself as if you were calling a facility manager about commercial cleaning services
3. Your availability (hours per week and time zone)
EST time zone required
