Virtual Assistant for Digital Agency (Admin, Socials & Operations)

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TYPE OF WORK

Full Time

SALARY

$300 - $700 USD

HOURS PER WEEK

45

DATE UPDATED

Nov 16, 2025

JOB OVERVIEW

I run a growing digital agency in Australia and I’m looking for a reliable Virtual Assistant who can support me with admin, client communication, basic website tasks, overall business organisation and to help me stay on track with clients and business. I need someone who can take responsibility, follow systems and help keep projects moving without being micromanaged. I want a long term partner, who I can rely on for years to come.

What You’ll Be Responsible For
- Admin & Operations
- Managing emails and keeping my inbox organised *Checking spam
- Scheduling meetings, calls, and client appointments
- Keeping eye on project deadlines and helping myself and other website designers stick to them.
- Updating spreadsheets, client docs and internal checklists
- Following and improving systems and SOPs
- Managing Google business profile and social media

Client Support
- Sending client follow-up messages and reminders
- Preparing onboarding documents, forms, and simple proposals
- Uploading files, saving branding assets, collecting missing information, setting up google drive folders

Website Management
- Updating WordPress content (text, images, formatting)
- Uploading blog posts and optimising them for SEO (can teach basic seo)
- Creating simple pages inside Elementor
- Basic website maintenance tasks (update plugins, test forms, check speed)
- Quality checks on new builds and managed websites (broken links, mobile layout, spelling)

Social Media Management
- Creating and Scheduling posts across Instagram, Facebook, LinkedIn
- Repurposing content (e.g. turning a blog into 3 short posts)
- Monitoring comments/messages when asked when needed
- Social media cold outreach

Project Support
- Keeping tasks updated inside our project management tool
- Following up with clients or tech team when something is overdue

What I’m Looking For
- Extremely organised and reliable
- Strong English communication
- Good with systems, instructions, and follow-through
- Can work independently and solve problems
- Experience with WordPress (bonus if familiar with Elementor)
- Basic understanding of SEO is helpful
- Canva and design experience
- Comfortable learning new tools quickly

Tools You’ll Use
- WordPress
- Elementor (basic level)
- Google Drive
- Google Workspace
- Google Docs & Sheets
- Canva
- Hive project management app
- Hive or Google Chats for communication

The Type of Person Who Will Succeed Here
- You like order, clarity and making things run smoothly
- You enjoy supporting a business owner and taking the pressure off
- You take pride in catching mistakes before clients do
- You are reliable and communicate very clearly
- You want a long-term role where you can grow

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