Sweet2Elite

Social Media & Community Engagement Specialist (Part-Time)

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: TYPE OF WORK

Part Time

: SALARY

1100

: HOURS PER WEEK

30

: DATE UPDATED

Jan 27, 2026

JOB OVERVIEW

Social Media & Community Engagement Manager (Remote)
Department: Marketing & Communications
Reports To: Operations Leadership (COO/OBM/DOO) and/or Marketing Lead (as assigned)
Schedule: Mon–Fri aligned with business operations; flexibility may be required for Lives, engagement spikes, and campaigns
Platforms: Instagram, Facebook (Page + Group), YouTube, TikTok, Threads, Pinterest

Role Summary
Sweet2Elite is hiring a Social Media & Community Engagement Manager to grow our digital presence and deepen customer loyalty through consistent content publishing, daily engagement, and community programming. This is a hands-on role: you will publish and schedule content across multiple platforms, respond to DMs and comments, maintain brand voice, and drive participation inside our communities. You will also support conversion goals by nurturing engagement within subscription communities on Facebook and Instagram and helping move audiences into the Level Up Lounge.

Responsibilities

Social Publishing & Content Execution
Publish and schedule content across assigned platforms using a structured content calendar.
Ensure content is formatted correctly for each platform and aligned with current priorities (offers, launches, events).
Keep content assets organized and reusable (captions, templates, uploads, files).

Daily Engagement & Relationship Management
Engage with followers and community members through comments and DMs to build trust and drive conversation.
Respond in a brand-aligned tone and guide audiences to the correct next step (resource, call, offer, membership).
Route support-related issues (billing, access, policy disputes, escalations) to the appropriate team while maintaining a professional customer-facing tone.

Community Programming & Participation Growth
Plan and execute community engagement initiatives (prompts, weekly themes, interactive threads, polls, celebrations, call-related engagement posts).
Post consistently inside community spaces and support member movement from subscription communities into the Level Up Lounge through conversion-friendly messaging.

Live Support & Moderation (IG/FB)
Support Coach’s live sessions as needed by monitoring comments, encouraging participation, and moderating discussion.
Escalate inappropriate behavior or high-risk situations to leadership or CX based on internal guidelines.

Performance Tracking & Optimization
Track performance metrics (reach, engagement, saves/shares, click-throughs, follower growth, community participation).
Deliver weekly insights with recommendations based on performance trends.

Cross-Team Alignment
Coordinate with Operations, Launch/Product, Partnerships/PR, and Paid Media as needed to ensure content is accurate and aligned with timelines and priorities.

Requirements
Proven experience managing multi-platform social media with consistent publishing and engagement
Strong copywriting and community engagement skills with brand voice control
Ability to handle high message volume professionally and route support issues correctly
Strong organization and content planning discipline
Basic analytics fluency and ability to optimize based on performance
Comfort supporting live sessions and moderating community spaces

Tools
Social platforms listed above + an approved scheduling tool, Trello (or equivalent), Slack, and Google Drive. Familiarity with ManyChat and Go High Level is a plus.

To Apply
Please submit:
A Resume + Links to social accounts you’ve managed (or portfolio) and a short note describing how you manage daily publishing + daily engagement across multiple platforms while staying organized.

SKILL REQUIREMENT

Social Media Content Creation Social Media Management Community Moderation

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Sweet2Elite

Social Media & Community Engagement Specialist (Part-Time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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