Email Agent Position to handle Zendesk tasks and daily support. Long-term remote role. **Apply now to join our team!" />

Application for Rockstar Email Agent Position

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$200

HOURS PER WEEK

TBD

DATE UPDATED

Nov 11, 2025

JOB OVERVIEW

** You are required to have Zendesk, Shopify & Google Docs Experience**

As a customer service agent, you will work under the customer service coordinator guidance. The customer service agent plays a vital role in all aspects of the business including helping customers with tracking inquiries, return & refund request and modify/cancel orders in accordance to our policies. When you apply, include the word blue and tell us about your previous customer service experience

ESSENTIAL DUTIES & RESPONSIBILITIES:
- Respond To Customer Service Emails Using Zendesk In Perfect English
- Locate & Track Packages When Necessary
- Make Changes To Orders - Per Customer Request
- Other Assigned Customer Service Duties

REQUIREMENTS:
- Fluent or Native In The English Language
- Proven Working Experience As a Customer Service Agent
- Respond to All Customers Inquiries Quickly & Accurately (within 2 business days, 1 preferably)
- Excellent Communication & Interpersonal Skills
- Experience Using Zendesk, Shopify & Google Spreadsheets

SKILL REQUIREMENT
VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0012
Controller Execution Time ( Jobseekers / Job )  0.1084
Total Execution Time  0.1103
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,489,856 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Application-for-Rockstar-Email-Agent-Position-1511517
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.1017 seconds)  (Hide)
0.0004   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1511517
 LIMIT 1 
0.0174   SELECT *
FROM `employers`
WHERE `employer_id` = 867452
 LIMIT 1 
0.0740   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1511517
AND `misc`.`idIS NULL 
0.0006   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-04-16',ej.date_added) duration_daysDATEDIFF('2026-04-16',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-16',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1511517' 
0.0008   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1511517 
0.0011   UPDATE employer_jobs SET hit_counts '***Nov-11-2025=204***Nov-12-2025=111***Nov-13-2025=31***Nov-14-2025=9***Nov-15-2025=6***Nov-16-2025=13***Nov-17-2025=11***Nov-18-2025=2***Nov-19-2025=2***Nov-21-2025=3***Nov-22-2025=5***Nov-23-2025=3***Nov-24-2025=1***Nov-25-2025=7***Nov-26-2025=5***Nov-27-2025=2***Nov-28-2025=1***Nov-29-2025=1***Nov-30-2025=1***Dec-01-2025=2***Dec-02-2025=2***Dec-03-2025=1***Dec-04-2025=5***Dec-05-2025=4***Dec-06-2025=1***Dec-07-2025=3***Dec-08-2025=1***Dec-10-2025=1***Dec-12-2025=1***Dec-13-2025=1***Dec-14-2025=1***Dec-15-2025=5***Dec-16-2025=2***Dec-19-2025=1***Dec-20-2025=1***Dec-21-2025=2***Dec-22-2025=3***Dec-23-2025=4***Dec-24-2025=1***Dec-25-2025=1***Dec-26-2025=7***Dec-27-2025=2***Dec-28-2025=1***Dec-29-2025=1***Dec-30-2025=2***Jan-01-2026=4***Jan-02-2026=1***Jan-03-2026=1***Jan-04-2026=7***Jan-05-2026=2***Jan-06-2026=3***Jan-07-2026=1***Jan-08-2026=2***Jan-09-2026=6***Jan-10-2026=2***Jan-11-2026=1***Jan-12-2026=3***Jan-14-2026=1***Jan-15-2026=1***Jan-16-2026=2***Jan-17-2026=1***Jan-18-2026=2***Jan-19-2026=3***Jan-20-2026=1***Jan-21-2026=3***Jan-23-2026=1***Jan-25-2026=1***Jan-28-2026=1***Jan-30-2026=1***Feb-02-2026=5***Feb-03-2026=1***Feb-04-2026=2***Feb-06-2026=1***Feb-08-2026=1***Feb-10-2026=4***Feb-15-2026=1***Feb-18-2026=2***Feb-19-2026=3***Feb-20-2026=1***Feb-21-2026=1***Feb-22-2026=1***Feb-23-2026=4***Feb-24-2026=2***Feb-25-2026=1***Feb-28-2026=1***Mar-01-2026=2***Mar-04-2026=2***Mar-05-2026=1***Mar-07-2026=4***Mar-08-2026=1***Mar-09-2026=1***Mar-10-2026=1***Mar-13-2026=1***Mar-16-2026=1***Mar-17-2026=2***Mar-23-2026=1***Mar-24-2026=2***Mar-25-2026=1***Mar-27-2026=5***Mar-30-2026=2***Mar-31-2026=1***Apr-04-2026=1***Apr-06-2026=4***Apr-10-2026=1***Apr-16-2026=1' WHERE job_id'1511517'  
0.0007   UPDATE employer_jobs SET monthly_hits '***Nov-2025=418***Dec-2025=56***Jan-2026=51***Feb-2026=31***Mar-2026=28***Apr-2026=7' WHERE job_id'1511517'  
0.0034   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1511517' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1511517 
0.0021   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '867452'
AND `date_added` >= '2022-06-08' 
0.0003   select from teasers 
0.0003   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)