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TYPE OF WORK
Full Time
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SALARY
$400-$700
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HOURS PER WEEK
40
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DATE UPDATED
Mar 20, 2026
About Us
Oversightt Fire & Security is a U.S.-based company providing fire alarm, video surveillance, access control, and security systems throughout New York.
We take pride in accuracy, accountability, and integrity — and we’re looking for a full-time Accounting & Collections Virtual Assistant to help manage invoicing, payments, and light customer service tasks.
Role Overview
You’ll play a key role in our accounting department — managing invoices, payments, reconciliations, and following up with customers who have past-due balances. You’ll also assist our Customer Service Representatives (CSRs) with billing questions and account-related customer calls when needed. This is a long-term position for someone reliable, honest, and detail-oriented who enjoys helping both customers and the company succeed.
Responsibilities
-Record invoices, expenses, and payments in QuickBooks Online
-Reconcile bank and credit card statements weekly
-Track accounts receivable and follow up with past-due customers by phone and
-Make professional collection calls to customers with outstanding balances
-Update aging reports and follow up on payment commitments
-Communicate with CSRs to resolve customer billing questions
-Prepare weekly financial summaries and aging reports for management
-Assist CSRs when they need help verifying customer payments or balances
-Maintain accuracy, confidentiality, and professionalism at all times
Requirements
-Fluent English (spoken + written) – you’ll speak directly with U.S. customers
-Proven experience in accounting, collections, or bookkeeping
-Experience using QuickBooks Online (required)
-Expert with Google Sheets / Excel
-Available to work U.S. Eastern Time (9 AM–5 PM EST)
-Strong communication and interpersonal skills
-Reliable internet and power backup
-Integrity, self-motivation, and accountability are must-haves
-Preferred (but not required): experience with Slack,
What We Offer
Full-time, long-term position (not project-based)
Paid training and ongoing support
Opportunity to grow into senior accounting or admin roles
Stable U.S. company employment and respectful culture
100% remote – work from home with performance-based trust
How to Apply (Read Carefully)
?? Applications that don’t follow these steps will be automatically disqualified.
Email
In your message include:
A short introduction (2–3 sentences) about yourself
Your experience with accounting, collections, or customer contact
Your internet speed test link (from speedtest.net)
The software tools you’re familiar with (QuickBooks, Excel, VoIP, etc.)
Attach or link a 2-minute voice recording introducing yourself and describing your most difficult accounting or collections task so far (use Vocaroo or Loom)
Critical Thinking Test (Required)
Please answer these questions briefly in your message:
A customer insists they already paid their invoice from 3 months ago, but there’s no record in QuickBooks or the bank.
? What steps would you take to verify and resolve it?
You notice an invoice for $1,200 was marked “Paid” in QuickBooks, but the bank deposit is $1,000.
? Why might that happen, and how would you fix it?
You’re told to send payment reminders to 10 customers, but you see 2 have already paid.
? What would you do before sending the
Bonus Step (Optional but Preferred)
Send a short Loom or Vocaroo video explaining:
“How would you approach a past-due customer politely but effectively to collect payment?”
Our Core Values
Integrity – Always do what’s right, even when no one is watching
Accountability – Own your work and communicate clearly
Accuracy – Every number matters
Professionalism – Treat every customer with respect and courtesy
Teamwork – Support both our customers and teammates
Apply today and join a company that values honesty, growth, and excellence.
We look forward to hearing from you!
