Sales & Client Engagement Manager (Remote – FMCG / APAC & Pacific Markets)

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: TYPE OF WORK

Full Time

: SALARY

USD 1,500 – 2,500 per month (depending on experience)

: HOURS PER WEEK

40

: DATE UPDATED

Dec 2, 2025

JOB OVERVIEW

Oceania Distribution is a New Zealand–based FMCG distribution company representing trusted international brands across the APAC region and Pacific Islands.

We build long-term partnerships with suppliers and clients through trust, efficiency, and service excellence.
As we continue to expand, we’re seeking a Sales & Client Engagement Manager to strengthen client relationships, improve communication systems, and support commercial growth across multiple markets.

???? About the Role

This is a key leadership position for someone who thrives on client communication, sales analysis, and digital innovation.
You’ll ensure clients receive outstanding service while leading commercial initiatives, coordinating with our Sales, Marketing, and Merchandising teams, and implementing CRM and online sales tools.
You’ll work remotely but stay closely connected to our New Zealand head office and regional teams.

???? Key Responsibilities

? Client Relationship & Communication

Serve as the main contact for key clients across APAC and Pacific markets

Maintain exceptional communication and service standards

Lead monthly online business meetings with key clients, alongside Sales & Marketing

Manage follow-ups, inquiries, and client feedback efficiently

? Sales Monitoring & Growth

Track and analyze sales by market, customer, and brand

Identify gaps and propose new products, promotions, or pricing actions

Prepare regular reports to support data-driven management decisions

? CRM Development & Communication Tracking

Design and manage a CRM system from scratch to centralize client data, follow-ups, and opportunities

Build structured sales funnels for active and dormant clients

Use automation or AI tools to improve visibility, tracking, and reporting

? Digital & B2B Platform Management

Oversee Oceania Distribution’s B2B online sales platform

Update product listings and launch online promotions

Suggest digital marketing and merchandising ideas to boost engagement and sales

? Merchandising Coordination

Work with the field merchandising team to ensure Merchandising Gold Standards

Review photos and in-store data to ensure visibility and compliance

Provide structured feedback and improvement plans

???? Qualifications

5–10 years of professional experience in Sales, Account Management, or Customer Service

Minimum 3 years in the FMCG industry (consumer goods, distribution, or retail)

Excellent English communication skills – written and spoken

Proven experience leading client relationships and online business reviews

Skilled in CRM tools (HubSpot, Zoho, Airtable, Notion, etc.)

Analytical, organized, and tech-savvy

Familiarity with AI or automation tools is a plus

Experience across APAC or export markets is a strong advantage

???? Work Setup

Full-time remote position

Monday–Friday (flexible hours to coordinate with APAC time zones)

Reports directly to the Managing Director (New Zealand)

Works closely with Sales, Marketing, and Merchandising teams

???? Salary & Benefits

USD 1,500 – 2,500 per month (depending on experience)

Long-term, stable role with career growth opportunities

Exposure to international FMCG brands and regional operations

Supportive, multicultural environment

SKILL REQUIREMENT

CRM Sales Management Customer Service

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Sales & Client Engagement Manager (Remote – FMCG / APAC & Pacific Markets)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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