Part Time
$400
10
Nov 3, 2025
Virtual Technical Support Manager (Part-Time, Remote)
Schedule: 10 hours per week (Monday – Friday, flexible within U.S. Pacific Time hours)
Location: Remote – Work From Home
Compensation: $10 per hour + performance bonuses
Vacation: 5 paid days after 12 months of full-time equivalent service
Start Date: Immediate Hiring – Apply Now!
About the Role
We are seeking a well-rounded Virtual Technical Support Manager with strong marketing and technical expertise to assist in managing and improving digital systems across multiple U.S.-based companies in marketing, consulting, and service industries.
This role goes beyond traditional tech support — it blends technical troubleshooting, marketing system management, and digital sales optimization. You will help ensure our systems run efficiently, our automations and funnels convert effectively, and our customers stay engaged and supported.
This is a part-time position (10 hours per week) with opportunities for growth based on performance, initiative, and dependability.
Key Responsibilities
Technical Support & Marketing Systems Management
Provide Tier 1–3 technical support for internal teams and clients
Manage and troubleshoot CRMs, websites, automations, and marketing tools
Support and maintain GoHighLevel, Zapier, Google Workspace, and integrated apps
Oversee sales funnel automations, lead capture workflows, and
Troubleshoot website issues, domain setups, hosting, and DNS configurations
Optimize landing pages, forms, and tracking systems to improve lead flow and conversion
Maintain accurate system documentation, user guides, and SOPs
Digital Marketing & Sales Enablement
Assist with marketing automations, campaigns, and lead generation systems
Support customer engagement tools (chatbots, SMS campaigns, follow-up systems)
Integrate and monitor analytics (Google Analytics, Pixel tracking, CR
Collaborate with the marketing and sales teams to enhance conversion funnels
Ensure smooth operation of pipelines and reporting dashboards
Team & Process Management
Document and optimize processes across multiple business units
Create and update training guides for tea
Monitor support metrics and recommend system improvements
Collaborate cross-functionally with developers, marketers, and sales teams
Required Skills & Qualifications
Minimum 3 years of experience in technical support, marketing operations, or IT management
High English Proficiency (written and spoken) — must communicate clearly and professionally with U.S.-based clients and teams
Excellent troubleshooting skills with a marketing and sales focus
Experience with:
GoHighLevel (CRM, automations, funnels, pipelines)
Zapier and other integration platforms
WordPress or similar CMS platforms
Sales funnel builders (ClickFunnels, GHL, or similar)
Email
Google Workspace and general IT troubleshooting
Analytics and tracking (Google Analytics,
Understanding of lead generation, digital ads, customer engagement, and conversion metrics
Highly detail-oriented, organized, and proactive
Capable of managing multiple priorities and improving workflows independently
Technical & Equipment Requirements
Reliable high-speed internet connection (minimum 25 Mbps)
Reliable computer (i5 processor or better, 16GB RAM preferred)
Headset and webcam for meetings and troubleshooting
Quiet, distraction-free workspace
Ideal Candidate Traits
Fluent and professional in English communication
Fast learner with both technical and marketing acumen
Calm and professional under pressure
Resourceful and proactive problem solver
Passionate about automation, digital marketing, and client satisfaction
Committed to quality, efficiency, and long-term excellence
How to Apply
Please send the following:
Your resume
A brief cover letter describing your relevant experience
A 1–2 minute Loom or video introduction explaining why you’re the best fit for this role