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TYPE OF WORK
Full Time
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SALARY
1200.00 USD
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HOURS PER WEEK
40
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DATE UPDATED
Oct 31, 2025
About Us
We are an IT Managed Services Provider (MSP) delivering full-service technology management for small and mid-sized businesses. Our focus is on helping clients modernize operations by bridging legacy systems into secure, cloud-first solutions. This position is ideal for a hands-on systems administrator who thrives in diverse technical environments, providing both on-site and remote support for servers, networks, and end-user systems.
Key Responsibilities
• Install, configure, and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and related services.
• Manage user accounts, file shares, and permissions across on-premises and cloud systems.
• Configure, monitor, and troubleshoot Cisco and Meraki network devices, including switches, firewalls, and wireless access points.
• Support business applications including Microsoft 365, Teams, and OneDrive.
• Implement and support Microsoft Intune for endpoint management and policy enforcement.
• Manage backup systems such as Veeam and other image-based or cloud backup solutions.
• Monitor and maintain endpoint protection, data loss prevention (DLP), and Microsoft Defender for Cloud.
• Configure and enforce security policies using ThreatLocker and related endpoint control solutions.
• Perform on-site visits for troubleshooting, installations, and client onboarding.
• Assist the helpdesk with escalations and provide technical mentorship to Level 1 technicians.
• Document network and system configurations, changes, and i
Required Skills and Experience
• 3+ years of hands-on experience supporting Windows Server, networking, and desktop environments.
• 2+ years working directly with Microsoft 365 and Azure Infrastructure, Hybrid EntraID Management
• Experience performing on-site system setup and troubleshooting across servers, networks, and desktops.
• Heavy experience with Active Directory, Group Policy, and Microsoft 365 administration.
• Working knowledge of Cisco and Meraki networking devices.
• Practical experience with backup software such as Veeam and other image or file-based solutions.
• Experience implementing and supporting endpoint security and compliance controls (DLP, Defender, ThreatLocker).
Key Technologies
• Microsoft Office 365, Intune, and Azure AD
• Windows Server 2016/2019/2022
• Cisco and Meraki network infrastructure
• Veeam Backup and Recovery
• Office 365 DLP, Microsoft Defender for Cloud, Endpoint Security Solutions
• ThreatLocker and similar endpoint control tools
Certifications
• Required (may be obtained within 30 days): Microsoft Azure, Endpoint Management or Office 365 Administration
Certificate
• CompTIA Network+, Security+, or Microsoft Certified: Modern Desktop / Server Administrator
• Cisco CCNA or Meraki CMNA
• Veeam Certified Engineer (VMCE)
• ITIL Foundation or equivalent MSP process certification
