Administrative & Sales Support Virtual Assistant - Remote | Philippines

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TYPE OF WORK

Full Time

SALARY

$5.50 per hour

HOURS PER WEEK

40

DATE UPDATED

Oct 23, 2025

JOB OVERVIEW

Location: Remote | Schedule: 40 hrs/week with 4 hrs/day U.S. overlap (9AM – 1PM EST)
Compensation: $5.50/hr for first 3 months; Opportunity for pay increase post-training based on performance
Reports to: Marketing Lead

ABOUT THE ROLE

Keep orders clean, payments tracked, and reports flowing so our sales team can focus on growth. You’ll handle the details behind the scenes—sales orders, collections, and reporting—while keeping communication clear and organized across channels. Accuracy, consistency, and steady follow-through are the name of the game.

WHAT YOU'LL DO

Sales & Order Management
• Enter customer orders from ---------- , Shopify, email, and phone into Fishbowl.
• Match orders to the correct customer accounts using Fishbowl.
• Confirm payment status before finalizing orders.
• Follow up on missing or incomplete order details.

Collections & Client Communication
• Manage follow-ups on overdue payments.
• Monitor client communications via email and messaging platforms.
• Respond to order-related questions and inquiries in a timely, professional manner.

Sales Rep Support & Reporting
• Keep records of all paid invoices attached to sales reps.
• Assist in generating daily sales and open order reports.
• Compile lists of best-selling items to inform product discontinuation decisions.

General Administrative Support
• Handle other administrative duties as needed.
• Maintain and organize digital records.
• Coordinate internally with the Operations Lead or other tea ---------- mbers for escalations.

Tools
Fishbowl, Shopify, Faire, Google Sheets, Google Drive, Gmail, Slack

HOW YOU WORK
You are detail-oriented, steady under deadlines, and proactive in catching small issues before they snowball. You communicate clearly, follow up consistently, and keep everyone in the loop without needing reminders.

REPORTING
• Weekly: Order volume, open invoices, and collections progress.
• Monthly: Commission accuracy, best-seller insights, and open receivables summary.
• As Needed: Ad hoc reports or escalation summaries

SUCCESS LOOKS LIKE
• Orders entered accurately and on time.
• Payments tracked and collections followed up without delay.
• Commissions calculated cleanly and approved with no back-and-forth.
• Clear visibility into sales activity through updated reports.

30/60/90-DAY PLAN
• 30 days: Fully trained on Fishbowl, Shopify, Faire, and reporting workflows; processing orders with 100?curacy.
• 60 days: Independently handling collections, invoices, and commission calculations.
• 90 days: Maintaining a clean, automated report cadence and proposing at least one workflow improvement.

BENEFITS
• Health insurance reimbursement ($30/month)
• Paid Time Off (details will be given during onboarding)
• Paid U.S. holidays (list will be given during onboarding)

HOW TO APPLY
• SEND US A MESSAGE HERE IN ONLINEJOBS.PH (NOT via email) about your proudest “save-the-day” admin or sales ops ---------- nt with the subject line “ASSVA – [Your Name]”.
• Please note that you will be asked to fill out an application form and take a couple of assessments after messaging us.

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