Loan Processing Virtual Assistant

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TYPE OF WORK

Full Time

SALARY

Php 17,500-20,973 per month

HOURS PER WEEK

40

DATE UPDATED

Oct 22, 2025

JOB OVERVIEW

VOCO Solutions is a U.S.-based mortgage brokerage that specializes in helping real estate investors secure funding for DSCR, fix & flip, and rate/term loans. We work with multiple lenders, each with their own unique set of guidelines, and pride ourselves on providing fast, accurate, and professional service to our clients.

We’re currently seeking a highly organized, detail-oriented Virtual Assistant (VA) to join our growing team. The ideal candidate is proactive, responsive, and eager to learn the mortgage process inside and out.

Key Responsibilities
-Manage daily inbox communications and respond promptly to clients, lenders, and partners.
-Send reminders to borrowers for missing documents, signatures, or application updates.
-Collect and organize borrower documents through ---------- (training provided).
-Assist with loan pricing and prepare preliminary term sheets for borrower review.
-Maintain detailed notes and status updates for each active loan file.
-Communicate with multiple lenders and ensure compliance with their specific guidelines.
-Track deadlines, follow-ups, and pipeline milestones to ensure smooth loan progress.
-Provide general administrative support as needed (calendar management, CRM updates, etc.).

Qualifications
-Strong written and spoken English communication skills.
-Experience working in mortgage, lending, or real estate is highly preferred.
-Must be extremely organized, reliable, and capable of handling multiple tasks at once.
-Comfortable learning and navigating new systems ( ---------- , CRM, lender portals).
-Excellent attention to detail — accuracy is crucial in this role.
-Ability to work independently and take initiative without constant supervision.
-Stable internet connection and quiet work environment.

Tools You’ll Be Using
---------- – for borrower document collection

Email
(Gmail/Outlook) – for daily communications

Schedule
-Part-time(20 hours per week) or Full-time (40 hours per week)
-Must be available on U.S. time

Compensation & Benefits
-Competitive hourly rate based on experience
-Performance-based bonuses
-Long-term position with growth potential
-Paid training and mentorship in the mortgage industry

How to Apply
To apply, please send:
Your updated resume
A 1–2 minute video introducing yourself and explaining your relevant experience
A short paragraph answering: “What steps would you take to follow up with a borrower who hasn’t submitted their documents?”

Send all application materials to: ---------- or OnlineJobs.ph application link]

SKILL REQUIREMENT
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