Vietnamese Customer Support Agent (PLEASE ONLY APPLY IF AT B2 VIETNAMESE OR ABOVE)

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TYPE OF WORK

Full Time

SALARY

Up to 12,500 PHP per week/54,167 PHP per month

HOURS PER WEEK

TBD

DATE UPDATED

Jul 25, 2026

JOB OVERVIEW

JOB OVERVIEW
We are looking to hire a customer service agent for a UK-based company to look after a wide range of services and products.

Job Requirements:
Good communication skills-Must be able to speak pitch perfect English and have intermediate to advanced writing skills.
Must be fluent in Vietnamese both verbally and in writing (Live phonecalls will be required, so the candidate must be verbally fluent.) PLEASE ONLY APPLY IF AT B2 VIETNAMESE OR ABOVE.
Have stable internet connection (This will be tested) with backup internet provider
Have a disturbance free environment
Have an interest in helping people
Like working as part of a team
Be receptive to feedback provided
Polite, tactful, loyal & reliable
Can handle customers in a calm manner
Have good IT skills-Literate in MS Office and be able to use internet based portals fluently
Freshworks experience preferred.
Must be flexible to work over weekends, if required.
Noise cancelling headset will be required for the role.
Candidate must have paid childcare for children under the age of 5.
Complaints experience preferred.

Things we offer:
Up to PHP 312.50 per hour for the right candidate.
40 hours over 5 days per week on a shift work basis.
13th month pay
Work from home and avoid traffic and have more time with your family

Please send your resume if you would love to work with an awesome team!

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