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TYPE OF WORK
Any
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SALARY
$11-$15/hr
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HOURS PER WEEK
40
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DATE UPDATED
Oct 13, 2025
PLEASE READ THE WHOLE JOB DESCRIPTION BEFORE APPLYING!!!
Automation & AI Specialist (Philippines)
We’re looking for an Automation & AI Specialist to supercharge Moxie’s efficiency by building practical, reliable automations and AI agents that help teams move faster and smarter. This is a hands-on, high-impact role where you’ll blend technical execution, systems thinking, and collaboration to turn repetitive workflows into seamless, scalable solutions.
You’ll work with teams across Moxie — from Operations and Marketing to Sales, Product, and Finance — to identify bottlenecks and launch automations and Glean Agents that reduce manual work, improve accuracy, and save valuable time. Your work will directly contribute to company growth, efficiency, and our mission to empower medspa entrepreneurs to thrive.
This role reports to Sinthuja Bates, Head of Operations Enablement.
Responsibilities
As an Automation & AI Specialist, you will:
- Design and Build Automations – Create Zapier-based workflows that connect systems, streamline handoffs, and eliminate repetitive manual tasks across departments.
- Develop and Launch AI Agents – Build and iterate Glean Agents that assist teams with knowledge retrieval, FAQs, triage, and other AI-powered internal workflows.
- Ensure Quality and Reliability – Implement error alerts, fallback mechanisms, and clear runbooks for each automation or agent to ensure safe, dependable launches.
- Track Usage and Impact – Set up lightweight dashboards or tracking sheets to measure adoption, task volume, and time saved, turning automation into measurable ROI.
- Collaborate with Stakeholders – Partner with leaders across teams to understand needs, prioritize requests, and iterate based on real-world feedback.
- Maintain and Scale – Conduct monthly hygiene passes, consolidate duplicative workflows, and continuously improve the automation portfolio for reliability and efficiency.
- Document and Enable – Produce concise documentation, short Loom walkthroughs, and user guides to help non-technical teammates understand and use your work.
What We’re Looking For:
- Experience in Automation or AI Tools – 2–5 years of experience building automations (Zapier, Make, etc.) or lightweight AI assistants (e.g., Glean, ChatGPT API, Notion AI) that drive team efficiency.
- Technical and Systems Thinker – Understands APIs, webhooks, and data flow between systems; able to troubleshoot integrations and improve reliability.
- Bias for Action – Executes quickly, iterates based on results, and knows how to balance speed with safety.
- Collaborative Partner – Excellent communicator who can gather requirements from non-technical stakeholders and translate them into scalable solutions.
- Documentation-Driven – Creates clear, simple guides that make automations usable and maintainable by others.
- Curious and AI-Savvy – Excited to learn new tools, explore AI applications, and push the boundaries of what internal automation can do.
Why Join Us?
- AI-First, Hands-On Impact – Design and ship automations and agents that immediately help Moxie’s teams get time back and transform how work happens.
- Cutting-Edge Tools, Real-World Use – Work directly with modern AI systems — from retrieval and function calling to orchestration and evaluation — applying them to real business challenges every week.
- Clear Focus and Prioritization – Stay focused on building; intake and prioritization are managed by your manager to keep distractions low and impact high.
- Cross-Functional Exposure – Partner with Operations, Marketing, Sales, Finance, and Product to see how every part of Moxie runs and where automation can create leverage.
- Visible, Measurable Wins – Celebrate adoption, time saved, and cycle-time improvements as your work scales across the company.
- Career Growth – As you master automation and AI implementation, you’ll have the opportunity to lead larger initiatives, shape internal tooling strategy, and explore more advanced AI use cases.
To Apply, click on the link below:
