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TYPE OF WORK
Full Time
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SALARY
65,000
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HOURS PER WEEK
40
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DATE UPDATED
Oct 10, 2025
Company Overview:
We are a growing online platform connecting qualified caregivers with families and individuals in need of reliable home care services. Our mission is to make caregiving accessible, efficient, and compassionate through technology, coordination, and strong administrative support.
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Qualifications:
Educational Background:
• Bachelor’s degree in Business Administration, Management, Communication, or related field preferred.
• Training or certification in Virtual Assistance, Office Administration, or Project Management is an advantage.
Professional Experience:
• At least 3 years of experience as a Virtual Assistant, Executive Assistant, or Office Manager (preferably in healthcare, caregiving, or service-oriented industries).
• Experience in managing remote teams, coordinating schedules, and handling client inquiries.
• Familiarity with online platforms for HR, scheduling, and client management (e.g., HubSpot, Trello, Asana, Google Workspace, Canva, etc.).
Technical Skills:
• Proficient in Microsoft Office, Google Workspace, and CRM tools.
• Excellent written and verbal communication skills in English.
• Social media and basic content management experience is an advantage.
• Strong organizational and multitasking skills.
Personal Attributes:
• Highly dependable, detail-oriented, and proactive.
• Discreet and trustworthy with confidential information.
• Strong sense of ownership and accountability.
• Empathetic, patient, and aligned with the caregiving values of compassion and service.
Scope of Work:
1. Executive and Administrative Support
• Manage calendars, appointments, and online meetings for the CEO and management team.
• Handle correspondence, memos, and document organization.
• Maintain digital filing systems, contact lists, and company databases.
• Prepare reports, minutes of meetings, and follow-up action points.
2. Office Management and Coordination
• Oversee day-to-day virtual office operations to ensure smooth workflow.
• Coordinate with caregivers, clients, and partners regarding schedules and inquiries.
• Monitor compliance and documentation of caregivers (licenses, contracts, etc.).
• Manage project timelines, deliverables, and standard operating procedures.
3. Client and Caregiver Support
• Assist in onboarding caregivers and clients through the online platform.
• Ensure accurate data entry and record management for profiles and service requests.
• Handle initial customer inquiries via chat,
• Track client satisfaction and escalate concerns as needed.
4. Financial and Operational Assistance?
• Assist in monitoring invoices, billing, and payroll coordination.
• Prepare expense reports and assist in budget tracking.
• Support vendor management and purchasing of digital tools or subscriptions.
5. Marketing and Communication Support
• Assist in updating social media content, announcements, and newsletters.
• Coordinate online marketing campaigns and events when required.
• Maintain consistent branding and professional communication across all platforms.
6. Strategic and Process Support
• Help streamline workflows, document internal procedures, and recommend improvements.
• Provide regular feedback and reporting on operational efficiency.
• Support special projects and expansion plans of the company.
Work Setup:
• Remote / Virtual position
• Work Hours: To be aligned with the company’s operating time zones and client activity
• Reporting to: CEO / Managing Director
6. Handles HR concerns, SSS, PHIC, Pag-ibig of Local employees.
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