Customer Support - Be the Voice of a Fast-Growing Ecom Empire

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

400

: HOURS PER WEEK

TBD

: DATE UPDATED

Mar 2, 2026

JOB OVERVIEW

We’re not looking for average support reps.
We’re looking for frontline champions who want to be the voice of a portfolio of fast-growing e-commerce brands.

Our customers are everything to us — and your role is to make sure every interaction leaves them feeling heard, helped, and delighted.

But this isn’t old-school support. We’re building a modern, AI-powered support team that works smarter, responds faster, and scales as quickly as our brands do.

What you’ll do:

Respond to customer inquiries with speed, empathy, and clarity.

Use AI tools to increase speed, accuracy, and efficiency (chat assist, drafting, ticket tagging, etc.).

Resolve issues across email, chat, and social platforms.

Bring energy and enthusiasm to every customer interaction.

Adapt to new tools, systems, and platforms as we continue to scale.

What we expect you bring:

Customer support experience (ecom/online business preferred).

Strong English comprehension and communication skills (both written + spoken).

Proficiency in leveraging AI to streamline workflows (chatbots, AI ticketing, writing tools, etc.).

Enthusiasm for people — you enjoy solving problems, answering questions, and making customers feel valued.

Reliability, responsiveness, and the ability to thrive in a fast-paced environment.

What you can expect from us:

A supportive and engaging team environment. You’ll be working with people who genuinely care about growth and collaboration.

Clear systems and SOPs. We’ve built processes so you can onboard quickly, complete training, and start making an impact right away.

Growth investment. We provide ongoing training and even purchase educational courses to help our support team sharpen skills and grow.

This isn’t just a job — it’s a chance to grow your career while helping scale a portfolio of brands that’s on fire. ????

SKILL REQUIREMENT

Customer Relationship Management

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0308
Total Execution Time	0.0324

GET DATA

No GET data exists

MEMORY USAGE

1,489,768 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Customer-Support-Be-the-Voice-of-a-Fast-Growing-Ecom-Empire-1483752

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0231 seconds) (Hide)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `employer_jobs` WHERE `job_id` = 1483752 LIMIT 1
0.0010	SELECT * FROM `employers` WHERE `employer_id` = 785706 LIMIT 1
0.0043	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1483752 AND `misc`.`id` IS NULL
0.0011	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-07-14',ej.date_added) duration_days, DATEDIFF('2026-07-14',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-14',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1483752'
0.0013	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1483752
0.0013	UPDATE employer_jobs SET hit_counts = '*Oct-04-2025=323Oct-05-2025=119Oct-06-2025=40Oct-07-2025=18Oct-08-2025=7Oct-09-2025=1Oct-10-2025=4Oct-11-2025=2Oct-12-2025=7Oct-13-2025=4Oct-14-2025=2Oct-15-2025=2Oct-17-2025=4Oct-18-2025=1Oct-20-2025=2Oct-21-2025=6Oct-22-2025=6Oct-23-2025=1Oct-24-2025=1Oct-27-2025=1Oct-30-2025=1Nov-02-2025=2Nov-03-2025=1Nov-05-2025=1Nov-08-2025=3Nov-09-2025=1Nov-10-2025=1Nov-11-2025=2Nov-14-2025=1Nov-17-2025=1Nov-18-2025=1Nov-20-2025=1Nov-22-2025=1Nov-23-2025=1Nov-26-2025=2Nov-29-2025=2Dec-02-2025=1Dec-03-2025=1Dec-05-2025=1Dec-08-2025=2Dec-10-2025=2Dec-11-2025=1Dec-18-2025=1Dec-26-2025=1Jan-01-2026=1Jan-05-2026=2Jan-06-2026=1Jan-16-2026=1Jan-24-2026=1Jan-26-2026=2Jan-31-2026=148Feb-01-2026=11Feb-02-2026=14Feb-03-2026=1Feb-04-2026=2Feb-05-2026=2Feb-07-2026=1Feb-10-2026=2Feb-21-2026=1Feb-26-2026=1Feb-27-2026=2Mar-02-2026=202Mar-03-2026=25Mar-04-2026=12Mar-05-2026=7Mar-06-2026=6Mar-07-2026=4Mar-08-2026=1Mar-09-2026=3Mar-10-2026=3Mar-11-2026=2Mar-12-2026=5Mar-13-2026=2Mar-15-2026=1Mar-16-2026=1Mar-17-2026=4Mar-18-2026=1Mar-19-2026=2Mar-20-2026=1Mar-21-2026=1Mar-22-2026=1Mar-26-2026=1Mar-27-2026=2Mar-29-2026=1Apr-07-2026=1Apr-08-2026=7Apr-14-2026=2Apr-20-2026=1Apr-24-2026=1Apr-26-2026=1Apr-27-2026=1May-09-2026=2May-12-2026=2May-13-2026=1May-17-2026=2May-19-2026=1May-21-2026=1Jun-03-2026=1Jun-10-2026=1Jun-12-2026=1Jun-27-2026=2Jun-28-2026=1Jun-30-2026=1Jul-01-2026=1Jul-03-2026=1Jul-04-2026=1Jul-05-2026=2Jul-10-2026=1**Jul-14-2026=1' WHERE job_id= '1483752'
0.0011	`UPDATE employer_jobs SET monthly_hits = '*Oct-2025=552Nov-2025=21Dec-2025=10Jan-2026=156Feb-2026=37Mar-2026=288Apr-2026=14May-2026=9Jun-2026=7*Jul-2026=7' WHERE job_id= '1483752'`
0.0028	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1483752' AND status LIKE 'sent%' ORDER BY id DESC`
0.0009	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1483752
0.0057	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '785706' AND `date_added` >= '2022-06-08'
0.0010	`select * from teasers`
0.0008	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1784000467
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Customer-Support-Be-the-Voice-of-a-Fast-Growing-Ecom-Empire-1483752
csrf-token	2afda41c0e3440fc8314838154efd918

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.67
HTTP_DNT

Customer Support - Be the Voice of a Fast-Growing Ecom Empire

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?