Remote Operations & Systems Manager

Renobooks is a bookkeeping and fractional CFO firm built specifically for General Contractors. We help builders gain control of their numbers through better systems, standardized processes, and clear financial reporting. We’re a small, growing company based in Canada, and we work directly with contractors who are serious about professionalizing their businesses. Our culture is straightforward: we value energy, structure, and maturity. That means we bring real intensity to our work, we don’t cut corners on process, and we respect each other by being honest, objective, and consistent. Our Core Values are:

Passion – bring real energy (not just positive) to your work.
Structure – have a process for how you do things and follow it.
Maturity – be honest, objective, fair, and above all respectful.

We are hiring a Remote Operations & Systems Manager. This will be a central support role at Renobooks, responsible for keeping our financial, operational, and marketing systems running smoothly. This person will combine three critical functions: (1) bookkeeping administration - perform specific support task to ensure bills, and paperwork are processed accurately through JobTread and DEXT; (2) systems and SOP management - documenting, optimizing, and maintaining our processes across Scribe, Lucid, Confluence, and Google Drive; 3) implementing bug fixed in existing Googlesheets across clients; and (4) executing social media marketing program - helping create and polish social media content. The role requires someone who can toggle between detail-heavy financial admin work, structured process improvement, and light creative support, always with an eye toward consistency, accuracy, and scalability. Anyone without a highlevel Googlesheets skillset and generally quickly able to understand how to use different software will struggle in this role.

You’ll Like This Job If…

You enjoy working behind the scenes to keep systems clean, organized, and running smoothly.

You find satisfaction in following clear processes and making them even better.

You like switching between structured financial tasks and creative projects like social posts or video editing.

You’re the kind of person who double-checks details because you don’t want mistakes slipping through.

You like learning new software and figuring out how different tools connect.

You’d rather build a checklist than “wing it” — and you take pride in seeing things done right the first time.

You will report to the Lead Bookkeeper for bookkeeping tasks and to the CEO for systems/marketing support.
Your primary priority is to execute simple bookkeeping processes with accuracy and consistency. Your secondary priority is to organize, document, and optimize SOPs across all Renobooks functions. A third area of focus is supporting weekly marketing content and training video production.

Profile

- Very good with computers and software in general.
- Organized, detail-oriented, and able to switch between creative and number-related admin tasks.
- Systems thinker with strong Google Sheets and automation skills.
- Comfortable with bookkeeping tools (QBO, DEXT, JobTread) and marketing tools (Canva, Adobe Express, ElevenLabs, video editing).
- Experienced with SOP/documentation platforms (Scribe, Lucid, Confluence, Loom).
- Curious about APIs, Zapier, and automation.
- Comfortable using ChatGPT.
- Not afraid to speak up to avoid mistakes.
- Strong written English for SOPs, scripts, captions, and admin documentation.
- Willingness to perform repetitive, detail-heavy tasks to ensure consistency.

Core Tasks

- Manage social media content creation, approvals, and posting schedule.
- Beautify and optimize training videos (captions, trimming, formatting).
- Draft bills in JobTread, manage DEXT paperwork matching, and process non-project expenses.
- Optimize and maintain DEXT rules.
- Manage and optimize Google Sheets dashboards, imports, and bug fixes across client versions.
- Document, organize, and optimize all SOPs; maintain Scribe and Confluence.
- Organize Lucid workflows and keep Google Drive clean and structured.
- Draft scripts for training videos and SOP-related content.
- Collaborate with leadership to implement JobTread API integrations into Google Sheets.
- Support weekly bookkeeping admin cycles with the Lead Bookkeeper.

KPIs

- Daily update in JobTread completed.
- No overdue To-Dos in JobTread.
- Less than 1 bookkeeping processing error per month.
- Spreadsheet fixes cascaded across client versions within 2 weeks.
- 90% of SOPs up-to-date and version-controlled each quarter.
- 3 social posts published weekly.

General Expectations

Hours: 40 per week

Communication: Daily check-ins via JobTread.
Tools: QBO, DEXT, JobTread, Canva/Adobe Express, Google Workspace, Zapier, Lucid, Confluence, Scribe, Loom, video editor.

Work Style: Must follow SOPs, proactively identify improvements, and be comfortable in a highly process-driven environment.

Personality : Comfortable with ambiguity and doing things for the first time. Anxious enough to not make mistakes but not too anxious that you are unproductive during stressful times. You speak your mind and listen to others. When the time comes to get it done, you get it done. You read things thoroughly so you'll be able to tell me that our family dog is named George.