Full Time
$1,500-$2,500 mo.
TBD
Sep 15, 2025
We are seeking a Customer Success Manager (CSM) with expertise in N8N automation to support 30–50 active clients. This unique role blends technical automation work with client-facing relationship management.
The N8N CSM will:
Build, maintain, and improve automation flows.
Serve as the primary point of contact for assigned clients.
Balance onboarding responsibilities, ongoing support, and proactive client engagement.
This is a career-track role with aggressive growth opportunities as we scale automation services.
Key Responsibilities
Onboarding & Flow Delivery
Manage onboarding of new clients by delivering 25 standardized N8N base flows within 5–7 days of kickoff.
Transition clients smoothly from base flows into custom automation work.
Client Management (30–50 Accounts)
Act as the dedicated point of contact for assigned clients.
Regularly meet with clients to understand evolving needs.
Build new automation flows, update existing ones, and resolve broken flows quickly.
Provide strategic guidance on leveraging N8N for business efficiency.
Internal Projects (First 1–3 Months)
Work directly with our internal teams to improve and expand our own N8N systems.
Execute advanced and custom automation projects to refine best practices.
Collaboration & Growth
Partner with sales and leadership to help expand N8N service offerings.
Document workflows and share best practices with internal teams.
Contribute to service refinement as we scale automation across our client base.
Qualifications
Proven experience with N8N workflows and automation systems.
Strong technical background: APIs, integrations, coding fundamentals.
Prior client-facing or account management experience required.
Ability to handle multiple client accounts (30–50) in a high-paced environment.
Strong communication and interpersonal skills.
Highly organized with a proactive problem-solving mindset.
Comfortable working full-time (45–50 hrs/week) in a structured, career-oriented role.
Why Join Us?
Established company: 9+ years of stability with 150+ employees.
Career path, not a gig: We invest in long-term growth and aggressive compensation.
High-impact work: Be the face of automation for dozens of clients.
Innovation-driven culture: Help shape and scale a new service line with huge demand.
Hiring Process
Initial screening interview.
Technical interview with automation-focused questions.
Final Interview: Candidates will complete a test project to demonstrate their N8N, coding, and client-oriented problem-solving skills.