Psychiatric Virtual Assistant

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TYPE OF WORK

Full Time

SALARY

$400

HOURS PER WEEK

8

DATE UPDATED

Sep 4, 2025

JOB OVERVIEW

Patient Coordination:

Schedule, confirm, and manage patient appointments (in-person and telehealth).
Handle patient intake forms, insurance verification, and eligibility checks.
Provide reminders and follow-ups for upcoming sessions or medication refills.

Administrative Support:

Manage provider’s calendar, emails, and clinical documentation workflow.
Prepare charts, update patient records, and ensure accurate data entry in the EMR/EHR system.
Assist with billing, claims submissions, and payment collections.

Communication:

Answer phone calls, emails, and portal messages in a professional and empathetic manner.
Serve as the first point of contact for patients, maintaining confidentiality at all times.
Coordinate with insurance companies, pharmacies, and other healthcare providers as needed.

Compliance & Confidentiality:

Follow HIPAA and data privacy standards strictly.
Ensure accurate documentation for compliance and quality assurance.

Specialized Support:

Assist with prior authorizations, medication management support, and prescription coordination.
Provide administrative support for therapy and psychiatric evaluations.

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