Virtual Assistant – Lighting Industry

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TYPE OF WORK

Full Time

SALARY

$1100

HOURS PER WEEK

40

DATE UPDATED

Aug 20, 2025

JOB OVERVIEW

We are a U.S.-based lighting store looking for a reliable and experienced Virtual Assistant to join our team long-term. If you have experience with residential lighting products sold in the U.S. market, and you’re confident in handling inventory, warranty, and RGA (Return Goods Authorization) processes, we want to hear from you!

KEY RESPONSIBILITIES

- Assist with day-to-day operations, including product and order management
- Create estimates and place orders with vendors and suppliers
- Update and track inventory across systems
- Process warranty claims, replacements, and RGA requests
- Answer phone calls and emails in a professional manner
- Communicate with vendors and customers regarding products and order status
- Provide administrative support to the management team

QUALIFICATIONS

- Required: Hands-on experience with residential lighting products sold in the U.S.
- Strong knowledge of inventory management, warranty, and RGA processes
- Familiarity with NetSuite ERP is a big plus
- Excellent written and spoken English
- Professional phone and email communication skills
- Highly organized, detail-oriented, and dependable
- Must be able to work during U.S. business hours (Eastern Time)

COMPENSATION

???? $6 – $7 USD per hour (PHP ~340 – 400)
- Based on skills and experience
- Opportunities for pay increases based on performance and longevity


SECRET TASK (READ CAREFULLY)
- To make sure you’ve read the entire job post, please start your application email with the phrase: “Bright Ideas”. Applications without this will not be considered.

HOW TO APPLY:

If this role sounds like a great fit for you, please send us your:
- Updated resume
- Short cover letter explaining your relevant experience

We’re excited to meet the right candidate who can grow with our company!

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