Account Manager / Client Success for NYC Restaurant Services Startup

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

8-12/hr

: HOURS PER WEEK

10

: DATE UPDATED

Aug 17, 2025

JOB OVERVIEW

Aurelia is a fast-growing Asian-inspired gelato brand based in New York City. From our retail outpost and brand collaborations to restaurant partnerships and wholesale expansion, we are building something our clients and customers deeply love.

We are seeking a part-time Account Manager to support and grow our wholesale and retail partner relationships. You’ll help ensure a smooth, responsive experience for our clients, from reordering and support to upselling and relationship building. This is a remote role for an experienced account manager familiar with the food industry and comfortable managing relationships with Asian restaurants, cafés, or grocery clients.

Responsibilities
• Respond to all inbound client requests via email, phone, and text
• Manage reorders and ensure timely communication with production and logistics
• Upsell and cross-sell flavors, pints, or seasonal launches
• Track client preferences and notes in our CRM (Pipedrive)
• Coordinate with the production and delivery team to resolve issues quickly
• Work with the founder to strengthen client satisfaction and retention

Requirements
• 2+ years experience in account management, client services, or sales support
• Experience in the food & beverage or CPG industry
• Comfortable using CRM tools and phone/text platforms like JustCall
• Excellent written and verbal communication
• Reliable and proactive with strong attention to detail
• Able to work New York business hours part of the day

Preferred
• Fluent in one or more Asian languages (Korean, Japanese, Chinese, Thai, or Vietnamese)
• Experience managing relationships with Asian-owned businesses
• Familiarity with U.S. food wholesale operations or logistics
• Prior remote work or freelance experience

What We Offer
• Increased hours with performance and growth
• A unique, fast-moving brand rooted in cultural authenticity and product quality
• Room to grow as the company expands across the U.S.
• Opportunity to build deep client relationships with partners who genuinely love the product

SKILL REQUIREMENT

Account Management Client Relationship Management

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Job )	0.0166
Total Execution Time	0.0179

GET DATA

No GET data exists

MEMORY USAGE

1,494,480 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Account-Manager-Client-Success-for-NYC-Restaurant-Services-Startup-1448259

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0114 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1448259 LIMIT 1
0.0003	SELECT * FROM `employers` WHERE `employer_id` = 767122 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1448259 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-04-15',ej.date_added) duration_days, DATEDIFF('2026-04-15',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-15',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1448259'
0.0009	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1448259
0.0007	UPDATE employer_jobs SET hit_counts = '*Aug-17-2025=338Aug-18-2025=103Aug-19-2025=42Aug-20-2025=27Aug-21-2025=23Aug-22-2025=11Aug-23-2025=7Aug-24-2025=9Aug-25-2025=11Aug-26-2025=15Aug-27-2025=4Aug-28-2025=4Aug-29-2025=5Aug-30-2025=5Aug-31-2025=3Sep-01-2025=8Sep-02-2025=5Sep-03-2025=1Sep-04-2025=4Sep-05-2025=4Sep-06-2025=4Sep-07-2025=4Sep-08-2025=8Sep-09-2025=3Sep-10-2025=4Sep-11-2025=2Sep-12-2025=5Sep-13-2025=4Sep-15-2025=1Sep-16-2025=3Sep-17-2025=4Sep-18-2025=9Sep-19-2025=7Sep-21-2025=1Sep-22-2025=3Sep-23-2025=2Sep-24-2025=1Sep-25-2025=3Sep-26-2025=2Sep-27-2025=3Sep-28-2025=3Sep-29-2025=3Sep-30-2025=4Oct-01-2025=2Oct-02-2025=4Oct-03-2025=3Oct-04-2025=3Oct-06-2025=1Oct-07-2025=1Oct-08-2025=2Oct-09-2025=1Oct-10-2025=1Oct-11-2025=6Oct-12-2025=1Oct-13-2025=1Oct-14-2025=1Oct-16-2025=2Oct-17-2025=2Oct-19-2025=1Oct-22-2025=1Oct-23-2025=2Oct-25-2025=1Oct-27-2025=1Oct-28-2025=3Oct-29-2025=1Oct-30-2025=1Oct-31-2025=1Nov-02-2025=1Nov-03-2025=3Nov-04-2025=1Nov-06-2025=11Nov-07-2025=1Nov-08-2025=1Nov-09-2025=3Nov-11-2025=1Nov-12-2025=1Nov-14-2025=1Nov-16-2025=1Nov-18-2025=2Nov-20-2025=6Nov-23-2025=5Nov-25-2025=2Nov-26-2025=2Nov-27-2025=6Nov-30-2025=2Dec-01-2025=7Dec-02-2025=2Dec-06-2025=3Dec-12-2025=1Dec-15-2025=5Dec-16-2025=2Dec-19-2025=1Dec-20-2025=1Dec-22-2025=3Dec-24-2025=1Dec-25-2025=1Dec-26-2025=1Dec-28-2025=3Dec-29-2025=5Dec-30-2025=1Dec-31-2025=1Jan-01-2026=2Jan-03-2026=1Jan-05-2026=1Jan-06-2026=2Jan-07-2026=1Jan-08-2026=2Jan-10-2026=1Jan-11-2026=1Jan-12-2026=1Jan-14-2026=1Jan-15-2026=1Jan-16-2026=1Jan-17-2026=1Jan-19-2026=1Jan-20-2026=2Jan-21-2026=4Jan-23-2026=1Jan-28-2026=1Feb-01-2026=2Feb-03-2026=1Feb-08-2026=1Feb-10-2026=1Feb-16-2026=1Feb-23-2026=1Mar-09-2026=1Mar-10-2026=1Mar-17-2026=1Mar-18-2026=2Mar-23-2026=4Mar-26-2026=4Mar-27-2026=1Mar-28-2026=2Mar-31-2026=1Apr-01-2026=1Apr-02-2026=1Apr-03-2026=3Apr-04-2026=1Apr-05-2026=2Apr-06-2026=1Apr-10-2026=2*Apr-15-2026=1' WHERE job_id= '1448259'
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Aug-2025=607Sep-2025=105Oct-2025=43Nov-2025=50Dec-2025=38Jan-2026=25Feb-2026=7Mar-2026=17**Apr-2026=12' WHERE job_id= '1448259'`
0.0012	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1448259' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1448259
0.0048	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '767122' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1776255260
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Account-Manager-Client-Success-for-NYC-Restaurant-Services-Startup-1448259
csrf-token	52ae48316efc67df09f45b31d4f18bb0
job_search_keyword

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.136
HTTP_DNT

Account Manager / Client Success for NYC Restaurant Services Startup

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?