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TYPE OF WORK
Full Time
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SALARY
30,000 to 40,000 per month (Depends on experience)
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HOURS PER WEEK
40
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DATE UPDATED
Sep 22, 2025
IF INTERESTED - APPLY HERE –
Account Manager (Work-from-Home / Remote Setup — Must be Based in Metro Manila)
Are you someone who thrives on building strong relationships and delivering results?
If you’re confident in your ability to connect with clients, collaborate seamlessly with a team, and consistently strive for growth — both personally and professionally — then we’d love to hear from you.
This role may be the opportunity you’ve been looking for.
Who We Are
At Augmen Digital, our mission is to create a world where small businesses with big ideas have a fair chance to grow and scale profitably — by helping real people through their products and services.
As part of our team, your work won’t just contribute to our clients’ success. You’ll play a direct role in helping entrepreneurs thrive, reach more customers, and create job opportunities in their communities. When they grow, so does the positive impact.
Your Role and Responsibilities
As a Junior Account Manager, you’ll work closely with our Senior Account Manager to ensure we maintain strong client relationships and consistently deliver high-quality service. You will be a vital part of our client-facing operations and internal coordination.
Key responsibilities include:
Support and serve as a backup to the Senior Account Manager as the main point of contact for client accounts
Build and nurture long-term, meaningful relationships with clients
Assist in managing contracts and closing agreements to support client goals and company profitability
Collaborate with clients and internal stakeholders to align on deliverables and ensure satisfaction
Provide timely updates on project timelines and key performance metrics to both clients and internal teams
Help identify growth opportunities and contribute to client retention and satisfaction efforts
Coordinate with fulfillment and creative teams to prepare reports and ensure seamless delivery of services
Handle escalations and resolve issues in a professional and timely manner
Maintain organized documentation and communications across teams
Participate in client meetings to update on project status and gather feedback
Who We’re Looking For
We’re seeking a detail-oriented and proactive individual who is passionate about helping others and ensuring client satisfaction.
The ideal candidate will possess the following:
At least 1–2 years of experience in customer service and/or account management
A strong understanding of or exposure to digital marketing is preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
A can-do attitude and willingness to go the extra mile when needed
Ability to work independently in a remote setup, with high levels of accountability
Must be currently residing in Metro Manila (for occasional in-person meetings, if needed)
What’s In It for You?
We believe in taking care of our people. Here’s what you can expect when you join our team:
A fulfilling, purpose-driven career
Fixed weekends off
National holidays off
Paid sick leaves
13th-month pay
Statutory government-mandated benefits
HMO coverage upon regularization
A positive, collaborative, and remote-first work environment
Let’s Grow Together
If this role speaks to you, we’d love to hear your story — regardless of your background. This may just be the consistent, rewarding career path you’ve been looking for.
Apply now and take your next step with us.
