Data Analyst and Personal Assistant to Head of Finance and Operations

We are looking for a **meticulous, data-driven, and highly organised Personal Assistant** to support our Head of Finance and Operations in a full-time remote role. This position is open to applicants who possess an analytical mindset, have high attention to detail, and are proactive in improving processes and eliminating errors. If you're someone who thrives on data integrity, compliance, systems, and SOPs – we want to hear from you.

PLEASE READ THE FOLLOWING BRIEF CAREFULLY AND ONLY APPLY IF YOU THINK YOU TRULY HAVE WHAT IT TAKES.
ALL APPLICATIONS MUST BE SUBMITTED VIA EMAIL BELOW, do not submit via website or they will not be processed.

Our company is an Australian online business in the female business coaching space. We value collaboration, precision, and accountability, and we’re looking for someone who shares these values and is eager to contribute meaningfully to the growth of our company.

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YOUR ROLE WILL INVOLVE:

1. Supporting the Head of Finance and Operations in a wide variety of admin, procedural, and analytical tasks.
2. Data analysis across key business metrics, with a focus on identifying inefficiencies, errors, and opportunities for improvement.
3. Creating, improving and maintaining SOPs, workflow systems, and internal compliance documentation.
4. Checking, verifying, and correcting errors in data across systems, processes, reports and communications.
5. Ensuring tasks are carried out to the highest level of accuracy, with proactive spotting and fixing of issues – even ones others miss.
6. Assisting in operational and systems-related projects that contribute to overall business efficiency and performance.
7. Organising and managing workflows and communications for Head of Ops to ensure efficiency

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MUST-HAVE QUALITIES (Please do not apply unless you are strong in all of the below):

* **EXCEPTIONAL ATTENTION TO DETAIL.**
This role requires extremely low tolerance for error. You must have a track record of high accuracy in data entry, analysis, and reporting. You should be the person catching the mistakes, not making them.

* **HIGHLY EXPERIENCED WITH GOOGLE SHEETS, FORMULAS AND CREATING DATABASES.**
You must have the skills and experience with Google Sheets, understanding formulas and being able to create meaningful and attractive databases to present key metrics. You should know easily know how to calculate and extract important data using formulas.

* **DATA-DRIVEN THINKING.**
You must have the skills to analyse data and extract meaningful insights. This is more than just working with spreadsheets – it's about being able to *interpret* the numbers to influence business strategy and operational decisions.

* **SYSTEMS AND SOP MINDSET.**
You should be confident creating SOPs, identifying gaps in systems, improving workflows, and ensuring compliance is followed across all internal processes.

* **PROACTIVE AND ACCOUNTABLE.**
You take initiative, manage tasks without being micro-managed, and care deeply about doing things correctly and efficiently. You do not wait to be told what to fix – you actively look for what needs fixing.

* **STRONG COMMUNICATION SKILLS.**
You’ll be required to liaise with internal teams and report directly to the Head of Finance and Operations. Strong English skills (spoken and written) are required. Clear, concise and professional communication is non-negotiable.

* **ORGANISED AND HIGHLY RESPONSIBLE.**
You must be capable of handling sensitive company data, meeting deadlines, and juggling multiple tasks without letting any balls drop.

* **HAVE RELIABLE AND STRONG INTERNET CONNECTION AND WORKSTATION.**
You must have your own safe, secure computer/laptop, with reliable internet connection and a workstation that is free from distractions. Confidentiality, security and integrity is extremely important within our company!

* **NO SIDE GIGS OR SECOND JOBS.**
You must be able to provide full dedication and focus on this role. Those who are able to prove themselves within our company as a reliable, loyal and dedicated, hard working tea ---------- mber will be rewarded accordingly.
Please do not apply if you have, or intend to have, other side projects, work, or second employers alongside this role.
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SKILLS REQUIRED/PREFERRED:

* Experience with **Google Sheets, Excel, Google Suite, Gmail, Google Docs** (Required)
* Strong skills in **data entry, analysis, and reporting** (Required)
* Highly skilled and experienced in working with and creating databases and formulas using GoogleSheets.
* Familiarity with **Slack**, **project management tools** (e.g. ---------- ) (Preferred)
* Experience writing or managing **Standard Operating Procedures (SOPs)** (Required)
* Previous experience with **Go High Level** (Preferred, not essential)
* Experience working in an **online business or coaching environment** (Preferred)

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WORKING HOURS:

Monday to Friday, **9am to 6pm Australian Sydney time** (with a one-hour lunch break), total 40 hours a week. This may be subject to change.

*Please note: Depending on Daylight Savings, this may be 2–3 hours ahead of Philippine time. Confirm availability before applying.*

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APPLICATION INSTRUCTIONS:

Please send your complete application to ---------- with the subject line:
Personal Assistant to Head of Finance and Operations

Include ALL of the following:

1. Your **Resume and Cover Letter**
2. A **2–3 minute video** of yourself explaining why you're the perfect fit for this role
3. If shortlisted, be prepared to complete a trial task or answer questions to assess your attention to detail, data analysis skills, and SOP knowledge.

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We are a close-knit and growing company looking for someone who will take pride in their work, go above and beyond, and become a critical part of our operations. If that sounds like you, we can’t wait to meet you!